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If you are not 100% satisfied with your purchase, you can return the product for up to 30 days from the date you purchased it.
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Any product you return must be in the same condition you received it and in the original packaging.
However, if you have had a reaction after a patch test then we would ask you to let us know within 7 days* and post it back to us within a further 7 days for a refund.
In order to return a product for a refund please follow the following steps.
Please post the product to the following address. Please ensure you include a covering letter including your name and address and your order number.
Skin Shop Returns Unit 7-9 Romsey Industrial Estate Greatbridge Road Romsey SO51 0HR.
* Please use the Support tab at the top of the website to inform us if you have had a reaction.