Yes. KALME Day Defence Cream SPF30 is developed specifically for rosacea-prone, red and reactive skin. It contains patented Derma Sensitive® caper extract, which has been clinically studied to reduce skin redness and reactivity by up to 70%. The formula is completely fragrance-free, paraben-free and dermatologically tested, making it suitable for even the most reactive skin.

Chemical UV filters such as avobenzone and oxybenzone are common rosacea triggers. They absorb UV rays and convert them to heat within the skin, which can cause flushing and flare-ups in reactive skin. KALME Day Defence uses zinc oxide, a pure mineral sunscreen that sits on the surface of the skin and physically reflects UV rays without generating heat. This makes it significantly better tolerated by rosacea-prone and sensitive skin.

Some users with very fair skin notice a very slight luminosity from the zinc oxide mineral sunscreen, particularly if a large amount is applied. Using a small, pea-sized amount and blending thoroughly avoids this. The formula is designed to be lightweight and is suitable as a base under makeup, including the KALME Chameleon Concealer.

Many customers notice their skin feeling calmer and less reactive within the first few days of use. Visible reduction in redness typically becomes noticeable between weeks two and three, with continued improvement over the following weeks and months. Consistent daily use is key. The formula works cumulatively, and results continue to build over time.

We recommend using KALME Day Defence as part of the complete KALME routine for best results, as each product in the range is formulated to work together without triggering reactivity. If you use products from other brands, introduce them gradually and avoid anything containing fragrance, alcohol, or chemical exfoliants, as these are common rosacea triggers.

KALME is developed primarily for rosacea-prone and reactive skin. If you have eczema-prone skin, our Hydrosil range is specifically formulated for dry, itchy and eczema-prone skin. That said, several customers with both rosacea and eczema tendencies use KALME Day Defence successfully, as the fragrance-free, gentle formula is well tolerated by most sensitive skin types.

KALME Day Defence is fragrance-free, paraben-free and uses mineral rather than chemical SPF, which many people prefer during pregnancy. However, as with all skincare during pregnancy, we recommend consulting your GP or midwife before introducing new products into your routine.

Yes, rosacea affects men and women equally and KALME Day Defence is suitable for all genders. The lightweight, non-greasy formula absorbs well and can be worn alone or under makeup.

Yes. KALME Day Defence Cream combines daily moisturisation with mineral SPF30 sun protection in a single step, making it ideal as your sole morning moisturiser. Using a separate SPF on top is not necessary, though some users with very high sun exposure may choose to do so.

Most mainstream moisturisers and SPF products contain fragrance, chemical UV filters or other ingredients that commonly trigger rosacea flare-ups. KALME is built from the ground up specifically for rosacea-prone skin, using patented Derma Sensitive® caper extract alongside mineral zinc oxide SPF and naturally derived actives. It is made in Britain, dermatologically tested, PETA-certified cruelty-free and has been trusted by rosacea sufferers across the UK for over 20 years.

Yes. KALME Night Repair Cream is developed specifically for rosacea-prone, red and reactive skin. Its patented Derma Sensitive caper extract has been clinically studied to reduce skin redness and reactivity by up to 70%, and the formula is fragrance-free, paraben-free and dermatologically tested for use on highly sensitive skin.

KALME Day Defence Cream is a daytime moisturiser with a mineral SPF30 to protect skin from UV-triggered flare-ups during the day. KALME Night Repair Cream is a richer, intensely moisturising night cream without SPF, designed to deeply nourish, calm redness and support the skin's natural repair process overnight. Most customers use both together as an AM and PM routine.

Yes, the two creams are designed to work together. Apply KALME Day Defence Cream SPF30 in the morning after cleansing, and KALME Night Repair Cream in the evening as the last step in your routine. Used together, they provide round-the-clock protection and repair for rosacea-prone skin.

Many customers notice their skin feeling softer, calmer and less red by morning within the first few nights. Visible redness usually continues to reduce over the following 2-3 weeks, with the most significant long-term improvements seen after 3-4 months of consistent nightly use. KALME is designed as a long-term skincare regimen rather than a quick fix.

KALME Night Repair Cream has a deeply moisturising texture designed to nourish skin overnight, yet it absorbs without feeling heavy or greasy. Most customers describe it as comforting and softening, not sticky. If your skin is very dry, you can layer it over KALME Undercoat or KALME TeQ Serum for extra hydration.

We do not recommend combining KALME Night Repair Cream with prescription medication or antibiotic creams without first speaking to your doctor. If your GP or dermatologist confirms it is suitable, KALME Night Repair Cream can complement medical treatment by helping to soothe and hydrate skin between applications.

KALME Night Repair Cream is not marketed as an anti-ageing product, but its deeply hydrating Pro-Vitamin B5 (Panthenol), soothing Allantoin and antioxidants such as Vitamin E and Vitamin C help support skin health. Because dryness is one of the main causes of visible skin ageing, the cream's deep overnight hydration can also help skin look smoother and more comfortable over time.

Some customers experience mild fluctuations in their skin during the first one to two weeks of using KALME, especially after stopping medicated or antibacterial products. This usually settles within 3-4 weeks of consistent use. If your skin feels uncomfortable, burns or stings, stop using the product and contact us for advice.

KALME Night Repair Cream is fragrance-free, paraben-free, and formulated with carefully selected ingredients suitable for sensitive skin. As with any skincare product, we recommend speaking to your GP or midwife before introducing new products to your routine during pregnancy or breastfeeding.

Yes. KALME Night Repair Cream is vegan, dermatologically tested and certified Animal Test-Free by PETA (meaning cruelty-free and never tested on animals). It uses synthetic beeswax in place of animal-derived beeswax, contains no other animal ingredients, and is made in Britain. The full ingredients list is available above.

Dispense a coin-sized amount onto a cotton pad and sweep it gently over your face in circular motions, including over eye make-up. There is no need to wet your face first, and you do not rinse it off afterwards. The cleanser is designed to stay on the skin, lifting away dirt, make-up and sun cream while leaving skin moisturised. Use it morning and night in place of your usual wash.

No. Unlike foaming washes, it is not rinsed off. After sweeping it over the skin with a cotton pad, you simply leave it on. This is the most common thing new users get wrong, and skipping the rinse is what allows the cleanser to keep skin comfortable and hydrated rather than tight.

For many people with rosacea, washing with warm or cold water and rinse-off cleansers can strip the skin's natural oils and trigger flushing. Cleansing without water avoids the temperature changes and barrier disruption that set off redness, which is why a water-free cleanser is often gentler on reactive, rosacea-prone skin

Yes. It removes everyday make-up, foundation and sun cream without soaps or detergents. For a full face of make-up you may need a little more product or a second pass with a fresh pad. It also lifts most eye make-up, though very stubborn waterproof mascara may need a dedicated eye remover first.

Yes. It is fragrance-free, soap-free and dermatologically tested, and was developed specifically for rosacea-prone, red and reactive skin. Many customers who react to other cleansers, including some marketed for sensitive skin, find that this one does not sting or irritate.

No. It is formulated to cleanse without stripping. Sweet almond oil, glycerin and pro-vitamin B5 help skin feel soft, hydrated and comfortable after cleansing rather than tight or dry, which is why it suits skin that finds traditional washes harsh.

Yes. It is suitable for anyone with rosacea, facial redness, or sensitive skin, regardless of gender, and many of our customers buy it for partners who are managing rosacea. It can also be used after shaving on reactive skin.

The cleanser is gentle and non-stripping, and many customers managing rosacea alongside dryness, eczema-prone skin or occasional breakouts use it daily. As with any new product, if you have a diagnosed skin condition or your skin is currently very inflamed, introduce it gradually and stop if irritation occurs.

Used twice daily, a 150ml tube typically lasts a couple of months, as a little goes a long way. You will use more on days you are removing a full face of make-up, and less on a simple morning cleanse.

Skin usually feels cleaner, softer and more comfortable from the very first use. Reductions in redness and reactivity build gradually over several weeks of consistent daily use, so it is best thought of as part of a long-term routine rather than a quick fix.

Yes. KALME Undercoat was developed specifically for rosacea-prone and reactive skin and is the first step after cleansing in the KALME routine. Its calming peptide helps make skin less prone to the reactions and sensitivity that often come with rosacea, and it layers comfortably under KALME Day Defence Cream.

Yes, that is exactly what it was designed for. The formula is fragrance-free, with no parabens, SLS or MI, and its desensitising peptide helps raise the skin's tolerance over time. As with any new product on very reactive skin, patch test first and introduce it gradually.

Apply KALME Undercoat first, straight after cleansing and before any other product. Allow a few minutes for it to absorb, then follow with your serum, day cream, SPF or make-up. If your skin is dry, you can also use it in the evening under your night cream.

Yes. Many customers use it as a calming primer for sensitive skin. Applied first and left to absorb, it creates a smooth, non-greasy base that helps stop foundation and other cosmetics from stinging or triggering a reaction, and helps make-up sit evenly through the day.

Yes. If strong actives have left your skin feeling tight, hot or reactive, KALME Undercoat can be used as your daily moisturiser to keep skin calm and comfortable while it adjusts. If a product is causing ongoing stinging or soreness, give your skin a break from it and let your skin settle first.

Yes. Smooth a small amount over freshly shaved skin to calm irritation and reduce post-shave rash and dryness. Because it is completely fragrance-free, it will not sting the way many aftershave products do, and it doubles as a light daily moisturiser.

Yes. Its light protective layer helps reduce moisture loss and acts as a buffer between sensitive skin and everyday environmental stresses such as cold wind, indoor heating and city pollution. Many customers apply it each morning in winter for exactly this reason.

Yes. Skin often becomes more sensitive, drier and quicker to flush during perimenopause and menopause, and many of our customers first discover KALME Undercoat at this stage. It gives hormonally reactive skin a calming daily base layer and light hydration without heaviness or fragrance.

No, and we want to be honest about that. KALME Undercoat contains no anti-redness ingredients or SPF. Its job is to desensitise skin and act as a protective base. For persistent facial redness, use it under KALME Day Defence Cream, which contains Derma Sensitive caper extract developed to calm redness. The two are designed to work together.

Most people notice the light, non-greasy feel and added comfort from the first application. Reduced sensitivity builds more gradually: many customers notice their skin reacting less after two to three weeks of daily use, so give it three to four weeks of consistent use before judging the results.

KALME Chameleon Concealer uses tone-matching technology that adapts to your natural skin tone. It applies green to neutralise redness, then adjusts to blend with your complexion as you smooth it in, concealing redness and evening out skin tone for a natural, breathable finish. A small amount is enough, and you can build coverage gradually where you need it.

Yes. It is developed specifically for rosacea-prone, red and reactive skin. The patented Derma Sensitive caper extract is clinically studied to reduce redness and skin reactivity by up to 70%, while the Biolin prebiotic supports the skin barrier, so it conceals visible redness while caring for the sensitive skin underneath.

It gives buildable, natural-looking coverage rather than heavy, full-coverage makeup. Most people find it conceals redness and evens skin tone well with a small amount, applied sparingly and blended in, with more added only where needed. For very strong redness or for a fuller finish, it can be worn under your usual foundation or powder.

It tone-matches best to fair-to-medium skin tones. Because it adapts to your own skin, applying too much or having a very pale or deep skin tone can leave a slight cast, so always apply a small amount and blend well. Many customers also find the match improves over time as consistent use helps calm the underlying redness. A light dusting of your usual powder or foundation perfects the finish.

It is formulated specifically for sensitive, reactive and rosacea-prone skin, and is fragrance-free, paraben-free and dermatologically tested. Many customers tell us it is the only concealer or foundation they can wear without their skin reacting. As with any new product, we recommend a patch test first.

Apply a small amount to clean skin as the final step in your routine, after your cleanser, undercoat or day cream. It appears green at first, then adapts to your skin tone as you blend it in with your fingertips. Use it on its own for natural everyday coverage, or as a calming base under foundation. A little goes a long way.

It is suitable for vegetarians but not vegans, as it contains Shellac, a natural resin. It is also cruelty-free and certified Animal Test-Free by PETA. All other KALME products in the rosacea range are vegan.

Yes. It is suitable for anyone with rosacea-prone or redness-prone skin, and many of our male customers use it to conceal facial flushing and redness discreetly. Its natural, breathable finish covers redness without looking made-up.

Yes. It contains a mineral SPF20 using titanium dioxide, rather than chemical UV filters, making it gentle on reactive skin. Sun exposure is a common rosacea trigger, so daily SPF helps protect skin while you wear it.

Because you only need a small amount each time, one 30ml bottle typically lasts many months, even with daily use. Many customers tell us it replaces several products, as it conceals, evens tone and protects with SPF in one step, while caring for sensitive skin.

Yes. KALME TeQ Serum is made specifically for red, dry and rosacea-prone skin. It uses prebiotic blue agave extract and plant-based squalane to deeply hydrate, calm sensitivity and help repair the skin barrier, which often becomes dry and depleted as rosacea settles. It contains no fragrance, preservatives or harsh actives, so it is gentle enough for daily use on reactive skin.

KALME TeQ Serum is an oil-based serum built around plant squalane, so it feels richer than a typical water-based serum and can look oily when first applied. It is not greasy once absorbed. A few drops are enough for the whole face, and pressing it gently into the skin helps it sink in within a minute or two, leaving skin soft rather than shiny. If your skin is oilier or breakout-prone, use it at night and start with a small amount.

Apply KALME TeQ Serum morning and night to clean skin, using just three to five drops for the whole face. Smooth it over the face, including around the eyes, and gently press in until absorbed. A little goes a long way, so avoid overloading the skin, as using too much is the main reason any serum can feel greasy. In your routine, apply it after cleansing and before your day cream or night cream.

You can use KALME TeQ Serum on its own as a hydrating serum or as part of your KALME routine. Within the range, many people add it once their core routine is established and their skin is responding well, particularly when skin starts to feel dry, tight or flaky as redness settles. It works morning and night and suits any season, but is especially useful in winter or during menopause, when skin tends to be drier.

Yes. KALME TeQ Serum is gentle enough to use on the delicate skin around the eyes, and many customers use it to soothe dryness, flakiness and tightness in this area, including dry eyelids. Apply a small amount carefully around the eye area, avoiding direct contact with the eyes themselves. Its fragrance-free, preservative-free formula makes it suitable for this sensitive zone, where many other serums are too harsh.

Many people notice softer, more comfortable and better-hydrated skin within the first few days of using KALME TeQ Serum, with relief from dryness and tightness usually the first thing they feel. For visible improvements in redness and overall skin resilience, we recommend using it consistently morning and night for at least two to three weeks. Like all KALME products, it works gradually and improves with regular use rather than offering an instant fix.

The "TeQ" in KALME TeQ Serum comes from Agave Tequilana, the blue agave plant that is also used to make tequila. The serum does not contain any alcohol or tequila. The blue agave is included purely for its skin benefits: it is a natural prebiotic, rich in inulin, that helps support the skin's microbiome and has soothing properties that help calm redness-prone skin.

Yes. While KALME TeQ Serum is made for redness and rosacea-prone skin, it suits anyone with dry, dehydrated or sensitive skin. Its plant-based squalane and prebiotic agave deeply hydrate and help repair the skin barrier, and the simple, fragrance-free formula is well tolerated by reactive and eczema-prone skin. Many customers use it to soothe dry patches, flakiness and tightness anywhere on the face, including around the eyes.

Yes, KALME TeQ Serum works well alongside the rest of the KALME range and most other skincare. For best results, apply it after the KALME Cream Cleanser and before your day or night cream. If you use a prescription treatment for rosacea or another skin condition, we recommend checking with your doctor before combining products. As with any new product, patch test first if your skin is very reactive.

KALME TeQ Serum is a prebiotic serum designed specifically for red, dry and reactive skin, rather than a general hydrating serum. Its prebiotic agave extract helps strengthen the skin barrier and rebalance the skin's microbiome, which is often disrupted in rosacea-prone skin, with a hydrating action shown to outperform hyaluronic acid. It is preservative-free, fragrance-free, vegan and made in Britain, and part of the KALME range trusted by people with redness and rosacea for over 20 years.

The kit contains KALME Cream Cleanser 150ml, KALME Day Defence Cream SPF30 50ml and KALME Night Repair Cream 50ml. Together, they cover your full morning and evening routine for rosacea-prone and reactive skin, at a saving of up to £28 compared with buying each product separately.

The Essential Skincare Kit contains the three core steps: cleanse, protect by day and repair by night. The Advanced and Complete kits build on the same routine with additional KALME products for concealing redness and extra hydration. If you are new to KALME, the Essential Skincare Kit is the recommended starting point.

Most people find their skin feels calmer and more comfortable within the first week, while visible improvement in redness typically takes 3 to 4 weeks of consistent daily use. These are not instant fixes: the products are designed for daily, long-term management of redness-prone skin, so allow several weeks before judging results.

Yes, all three products are developed specifically for reactive, rosacea-prone skin. They are dermatologically tested and free from fragrance, parabens, SLS and MI. As with any new skincare, patch test each product first and leave it for 24 hours before applying it to your face.

Always consult your doctor before using any skincare alongside prescribed treatment, and never stop a prescription in favour of skincare products. We also recommend not combining the kit with medicated or anti-bacterial skincare, as this can interfere with results.

Some fluctuation in the first 1 to 2 weeks is fairly common as skin adjusts to a new routine, and many people notice temporary dryness as redness starts to settle. This usually improves with consistent use; KALME TeQ Serum can be added for extra hydration if dryness persists. If the products cause any burning or painful reaction, stop using them straight away.

Each product works on its own, but the kit is designed as a complete, compatible routine because with reactive skin, even one unsuitable product elsewhere in your regimen can trigger flare-ups and undo progress. This is also why the kit is priced lower than buying the products individually.

With twice-daily use, most customers find the kit lasts around two months, and reviewers often mention that a little goes a long way. The cleanser is typically the first product to run out.

Yes. KALME Day Defence Cream SPF30 is designed to be worn alone or under make-up, and the cleanser gently removes make-up at the end of the day without harsh removers. If you want coverage designed for redness, KALME Chameleon Concealer SPF20 is formulated to tone-match and care for rosacea-prone skin.

Yes, the kit is available on subscription with a discount and regular delivery, which many customers use to keep the cost of their routine down. You can manage or cancel your subscription at any time.

The kit contains KALME Cream Cleanser 150ml, KALME Day Defence Cream SPF30 50ml, KALME Chameleon Concealer SPF20 30ml and KALME Night Repair Cream 50ml. Together, they cover your full morning and evening routine for rosacea-prone and reactive skin, including tone-matched coverage, at a saving of up to £46 compared with buying each product separately.

The Essential Skincare Kit contains the three core steps: cleanser, day cream and night cream. The Advanced Skincare Kit adds KALME Chameleon Concealer SPF20, so redness can be concealed from day one while the routine calms skin over time. If you wear coverage most days, the Advanced Skincare Kit is the better-value way to keep every step of your routine formulated for reactive skin.

Coverage works from the first application, and most people find their skin feels calmer within the first week. Visible improvement in underlying redness typically takes 3 to 4 weeks of consistent daily use, and many customers find they gradually need less coverage as their skin settles. These are not instant fixes: the routine is designed for daily, long-term management.

KALME Chameleon Concealer uses tone-matching mineral pigments that adapt to your skin as you blend it in, and most skin tones in the light-to-medium range match well. It can struggle at the very palest and darkest ends of the spectrum. Many customers also find the match improves with continued use, as the redness beneath the concealer settles.

No. The cleanser, day cream and night cream are your daily skincare; the concealer is there for whenever you want coverage. On days you want more, ordinary make-up can be applied over the top, with the concealer acting as a skin-friendly base.

Yes, all four products are developed specifically for reactive, rosacea-prone skin. They are dermatologically tested and free from fragrance, parabens, SLS and MI. As with any new skincare, patch test each product first and leave it for 24 hours before applying it to your face.

Always consult your doctor before using any skincare alongside prescribed treatment, and never stop a prescription in favour of skincare products. We also recommend not combining the kit with medicated or anti-bacterial skincare, as this can interfere with results.

The kit is suitable for vegetarians but not vegans, because the Chameleon Concealer contains Shellac, a natural resin. The cleanser and both creams are vegan, so if you are looking for a fully vegan routine, the Kalme Essential Skincare Kit is the one to choose.

Some fluctuation in the first 1 to 2 weeks is fairly common as skin adjusts to a new routine, and many people notice temporary dryness as redness starts to settle. This usually improves with consistent use; KALME TeQ Serum can be added for extra hydration if dryness persists. If the products cause any burning or painful reaction, stop using them straight away.

Yes, the kit is available on Subscribe & Save with a lower price per kit and regular delivery, which many customers use to keep the cost of their routine down.

The kit contains all six KALME products: KALME Cream Cleanser 150ml, KALME Undercoat 75ml, KALME Day Defence Cream SPF30 50ml, KALME Chameleon Concealer SPF20 30ml, KALME Night Repair Cream 50ml and KALME TeQ Serum 30ml. Together they cover your full morning and evening routine for rosacea-prone and reactive skin, at a saving of up to £72 compared with buying each product separately.

The Essential Kit has the three core steps: cleanser, day cream and night cream. The Advanced Kit adds the Chameleon Concealer for tone-matched coverage. The Complete Kit adds two more: KALME Undercoat, a desensitising base for extra-reactive skin, and KALME TeQ Serum, for deep hydration during the drier, healing phase. It is the full KALME routine and the best value in the range.

It contains all six KALME products at the lowest combined price in the range, saving up to £72 against buying them separately. Because every step is formulated for the same skin condition, you are also less likely to waste money on other products that might disrupt your skin's progress. It is the most economical way to use the complete routine.

No. The cleanser, day cream and night cream are your daily core. The Undercoat and TeQ Serum are there for whenever your skin is extra sensitive or going through a dry phase, and the concealer is for whenever you want coverage. You can step the routine up or down as your skin needs from day to day.

KALME Undercoat is a lightweight, desensitising base that shields reactive skin from everyday triggers such as make-up, weather and pollution. KALME TeQ Serum is a prebiotic serum that deeply hydrates dry, tight skin, which is especially helpful as rosacea settles and skin can become drier. Together, they support very sensitive skin and the healing phase that the other kits point to but do not include.

Most people find their skin feels calmer within the first week, with visible improvement in redness typically building over 3 to 4 weeks of consistent daily use. As redness settles, some dryness is normal and is what the serum is there to manage. These are not instant fixes: the routine is designed for daily, long-term management, so allow several weeks before judging results.

Yes, all six products are developed specifically for reactive, rosacea-prone skin, and the kit includes the Undercoat and serum that are particularly suited to the most sensitive and dry skin. Every product is dermatologically tested and free from fragrance, parabens, SLS and MI. As with any new skincare, patch test each product first and leave for 24 hours before applying to your face.

Always consult your doctor before using any skincare alongside prescribed treatment, and never stop a prescription in favour of skincare products. We also recommend not combining the kit with medicated or anti-bacterial skincare, as this can interfere with results.

The kit is suitable for vegetarians but not vegans, because the Chameleon Concealer contains Shellac, a natural resin. The other five products are vegan, so if you are looking for a fully vegan routine, the KALME Essential Skincare Kit is the one to choose.

Yes, the kit is available on Subscribe & Save, with the lowest price per kit on the monthly plan and regular delivery, which many customers use to spread and reduce the cost of their routine.

No. It is for the skin on the eyelids and around the eyes, not the eye itself, and it is not a substitute for eye drops. Avoid direct contact with the eyes, and if any gel gets into the eye, rinse it with warm water.

Many customers use it on dry, flaky, eczema-prone or dermatitis-prone skin on the eyelids and around the eyes. It is a skincare gel that soothes and hydrates the skin, not a medical treatment for eczema or dermatitis. Patch test before first use, and if symptoms are severe or persistent, see your GP.

Many customers with blepharitis use it on the dry, sore skin around their eyes and on the eyelids. It is a skincare gel for the surrounding skin, not a treatment for blepharitis, and it should not be used in the eye or along the lash line. For diagnosis and treatment, see your GP or optometrist, and patch test the gel first.

The skin around the eyes can become drier and more sensitive around the menopause, and many women use the gel then to soothe and hydrate it. It works on the skin and is not a hormonal treatment. Patch test before first use.

Many people use it when the skin around their eyes feels dry and irritated during hayfever season. It soothes and hydrates the skin and is not a treatment for allergies, so if you have allergy symptoms, speak to your pharmacist or GP. Avoid contact with the eyes.

No. It is steroid-free, so it is suitable for gentle, everyday, ongoing use on the delicate skin around the eyes.

Many customers notice a cooling, soothing feeling from the first use, with itching easing over the first few days. The skin around the eyes often looks and feels calmer over two to three weeks of twice-daily use. Everyone's skin is different, so use it consistently and give it time.

It is formulated to be gentle and non-stinging, and most customers find it comfortable, even on sensitive skin. Everyone's skin is different, so patch test before first use, avoid broken skin, and stop using it if it stings or feels uncomfortable.

Yes. The gel is light, non-sticky and absorbs quickly, so it can be worn on its own or used as a base under make-up. Let it absorb for a moment before applying make-up.

A little goes a long way. You only need a small amount for the eye area, so applied sparingly twice daily, the 15ml tube lasts longer than its size might suggest.

It comes in one shade, a natural fair-to-medium tone, so it suits light to medium skin best. The light-reflecting minerals help it blend in, and because the coverage is buildable, you can sheer it out or build it up to match. It is not currently available in darker shades.

It gives light-to-medium, buildable coverage that still looks like skin. Start with a little and build it up where you want more, over redness or dark shadows. It is made to look natural and comfortable rather than full and heavy, which is what suits the delicate skin around the eyes.

It is made for sensitive, reactive skin around the eyes, dermatologically tested for sensitive skin, with no added perfume. Many customers tell us it is the first concealer that does not sting or dry out their eyes. As with any product on sensitive skin, patch test before first use, and stop using it if it stings or feels uncomfortable.

Many customers use it on dry, red-looking, eczema-prone or dermatitis-prone skin on the eyelids and under the eyes. It is a concealer that covers and hydrates the skin, not a medical treatment for eczema or dermatitis. Patch test before first use, and if symptoms are severe or persistent, see your GP.

Yes, many people with rosacea-prone or red-looking skin use it to cover and even out the eye area. It conceals redness while staying gentle and hydrating. It is a cosmetic concealer rather than a treatment for rosacea, so patch test first and see your GP or pharmacist about managing the condition itself.

Yes, they are made to work together. Apply Hydrosil Dry Eye Gel first to calm and hydrate the skin, let it sink in, then apply the concealer over the top to cover and brighten. You can also wear the concealer on its own. The two are available together as the Hydrosil Dry Eye Care Duo Pack.

Yes. It works as a base under make-up and eyeshadow, helping colour go on more smoothly while keeping the skin hydrated. Apply it first, let it settle for a moment, then apply your make-up over the top.

It is made to avoid that. The formula is hydrating, so on dry or mature skin it tends to sit smoothly and look like skin rather than caking or settling into fine lines. Applying a little and building it up over the Dry Eye Gel, if you like, gives the most natural result.

It is vegetarian and not tested on animals. It is not vegan because it contains beeswax (Cera Alba). It is also free from parabens, SLS and MI, with no added perfume.

No. Like the rest of the Hydrosil range, it is steroid-free. The skin-calming comes from the plant-based ingredient Cardiospermum, so it suits everyday, ongoing use on sensitive skin.

Hydrosil Hydrobrow Serum is a clear, unisex brow serum for dry, itchy, flaky and red, irritated-looking brows. It is a light gel, applied with a brush, that helps soothe itchy-feeling skin, reduce flaking and hydrate the skin in the brow area while softening the brow hairs. It is steroid-free, fragrance-free and made in Britain.

Dry, flaky and itchy eyebrows are usually caused by dryness or irritation in the skin beneath the brow hairs. Common causes include eczema, seborrhoeic dermatitis and contact dermatitis, as well as brow waxing, tinting, plucking or microblading, harsh skincare and cold or centrally heated weather. Stress can also make flaky brows worse.

Hydrobrow is suitable for brows prone to eczema, seborrhoeic dermatitis and other dry, flaky conditions, and many customers use it for exactly this. It is not a medicine and does not treat these conditions, but it helps soothe itchy-feeling skin, reduce flaking and keep the brow skin more comfortable. If your skin is broken or very inflamed, or you are unsure, check with your doctor or pharmacist first.

No. Hydrobrow is completely steroid-free, like the rest of the Hydrosil range. It is designed for gentle, everyday use over the long term, without the concerns that can come with prolonged steroid use.

Dip the brush into the gel and stroke it along the full length of each brow, working it into the skin between the hairs. Use it twice a day, morning and night, ideally on clean brows before any brow make-up. A little goes a long way, so start with one or two strokes and add more only where the skin is dry or flaky.

Yes. Hydrobrow is a clear gel that dries down without a greasy film, so you can apply it to clean brows and wear brow make-up over the top. For the best result, apply it before your brow products rather than after, which also helps keep the gel clear in the bottle. You can also use it on its own or overnight.

Most people use Hydrobrow twice a day and find their brows gradually become calmer and less flaky over two to three weeks. A smaller number notice the skin looks drier or flakier for the first week or so as it settles; provided it is not stinging or becoming more irritated, it is usually worth continuing, as the dryness tends to ease as the skin recovers. Everyone's skin is different, so results and timings vary.

For some people, the brow skin can look drier, flakier or a little crusty in the first week as it adjusts, which then settles as the skin recovers. As long as the serum is not stinging or making the area more inflamed, it is usually fine to keep going. If irritation or discomfort occurs, discontinue use, and patch test before trying again or speak to your doctor or pharmacist.

A little cloudiness is normal and nothing to worry about. It is usually caused by air being stirred into the clear gel by the brush, which settles if the bottle is left to stand, or by traces of brow make-up carried back into the bottle on the brush. Applying Hydrobrow before any make-up, and stroking through the brows a few times after applying, keeps it clear.

Hydrobrow is formulated for dry, sensitive and easily irritated skin, and is steroid-free and fragrance-free. As with any product for sensitive skin, patch test before first use. If irritation or discomfort occurs, discontinue use. Note that it contains small amounts of hydrolysed wheat, soy and corn proteins, so take care if you are sensitive to any of these.

Scalp Shield Shampoo is a gentle, naturally derived cleansing and clarifying shampoo for dry, flaky and sensitive scalps. It cleanses without stripping and is built around a rice protein cleansing complex, a patented passion fruit seed complex, a chicory root prebiotic and the active component of tea tree, which help improve scalp comfort, reduce visible flaking and support the scalp's natural barrier. It is steroid- and sulphate-free, vegan and made in Britain.

A dry, itchy, flaking scalp is usually a sign of dryness or irritation in the skin, often linked to eczema, seborrhoeic dermatitis or a contact reaction to chemicals and fragrances in hair products. Cold or centrally heated weather, sweat, stress and sunburn can all make it worse. This is different from ordinary dandruff, which is linked to a yeast on the scalp.

Ordinary dandruff is usually caused by a yeast on the scalp and tends to respond to anti-fungal dandruff shampoos. Dry-scalp flaking is driven by dryness and irritation instead, so anti-fungal shampoos often do not help and can make it feel worse. If your scalp keeps flaking or feels more irritated after an anti-dandruff shampoo, dryness and sensitivity are the more likely cause, which is what Scalp Shield Shampoo is made for.

It is made for dry, sensitive scalps, including scalps prone to eczema, seborrhoeic dermatitis and contact dermatitis, and is gentle enough for everyday use. We cannot guarantee results, as every scalp is different, but many customers with these conditions use it as their regular shampoo. Patch test first, and if you are being treated for a scalp condition, check with your doctor.

Scalp Shield Shampoo is formulated for dry, sensitive and flaky scalps and is designed to support scalp comfort through gentle cleansing and scalp-conditioning ingredients. If you are looking for a product for persistent scaling or plaque-prone scalps, PSOregon Anti-plaque Shampoo may be a more suitable choice. If you have a diagnosed scalp condition or are unsure which product is right for you, we recommend seeking advice from a healthcare professional.

No. No Hydrosil product contains steroids. Scalp Shield Shampoo relies on naturally derived, irritation-aware ingredients, so it is suitable for regular, long-term use.

We cannot comment on prescribed treatments, so we would always recommend checking with your doctor before using anything alongside a prescription. Scalp Shield Shampoo itself is steroid-free and gentle enough for everyday use.

You can use it daily, or each time you wash your hair. For best results, follow with Hydrosil Scalp Shield Tonic while the hair is still damp.

This varies from person to person and depends on what is affecting your scalp. It is not a medication, so it works gently rather than instantly. Most people notice the itchy feeling easing first, with flaking easing over two to three weeks of consistent use.

Because it contains no synthetic perfume. The natural scent comes from the ingredients themselves rather than added fragrance, which is one of the reasons it suits fragrance-sensitive scalps. Most people find it is light and fades once the hair is dry.

Hydrosil Scalp Shield Tonic is a gentle, leave-in scalp spray for dry, flaky and sensitive scalps. It is applied directly to the scalp after washing and between washes and left in to help maintain scalp comfort and hydration. The formula combines a patented passion fruit seed complex, a chicory root prebiotic, the active component of Australian tea tree and plant proteins to help comfort the scalp, hydrate the skin and reduce visible flaking while supporting the scalp's natural barrier. It is steroid-free, fragrance-free, vegan and dermatologically tested for sensitive skin.

A dry, itchy, flaky scalp is usually a sign of dryness or sensitivity in the skin rather than a hair problem. It is often linked to eczema, seborrhoeic dermatitis or a contact reaction to ingredients in hair products, and cold or centrally heated air, sweat and stress can make it worse. Scalp Shield Tonic is made to soothe and hydrate this kind of dry, sensitive scalp.

Use it once a day after washing, ideally with Hydrosil Scalp Shield Shampoo, while the hair is still damp. Part the hair in a few places, spray the tonic directly onto the scalp across the whole head and massage it in gently so it reaches the skin. Leave it in and style as normal, drying on a low to medium heat if you blow dry. Between washes, spritz it onto the scalp whenever it feels dry or itchy.

The Shampoo is a gentle, sulphate-free wash that cleanses the scalp and lifts away flakes without stripping. The Tonic is a leave-in spray that keeps soothing and hydrating the scalp after washing and between washes. They are made to work together: wash with the Shampoo, then spray on the Tonic. You can use the Tonic on its own, but most people find the two work best as a pair, which is why they are also sold together in the Scalp Shield Duo Pack.

Not always. Ordinary dandruff is linked to a yeast on the scalp and tends to ease with anti-fungal, anti-dandruff shampoos. A dry, flaky, itchy scalp is more often down to dryness, sensitivity or conditions like eczema, and can feel worse after an anti-dandruff shampoo. If that sounds like your scalp, Scalp Shield Tonic is made for the dry, sensitive kind rather than the yeast-related kind.

Scalp Shield Tonic is designed to soothe and hydrate dry, itchy, flaky scalps, including scalps prone to eczema, seborrhoeic dermatitis and contact reactions, and many customers with these conditions use it. It is a cosmetic product rather than a medicine, so it is not a treatment for these conditions. If you are under a doctor's care or using a prescribed product, check with them first, and as with any product for sensitive skin, patch test before first use and stop if it stings or irritates.

No. Scalp Shield Tonic is steroid-free. It works through naturally derived actives, a passion fruit seed complex, a chicory root prebiotic, Australian tea tree and plant proteins, rather than steroids, so it is made for gentle, everyday, long-term use.

It has a light, natural, slightly herbal scent that comes from the Australian tea tree, and it is free from added perfume. The scent is noticeable when you spray it on and settles as the hair dries. If you are sensitive to scent, this plant-based, fragrance-free smell is usually much gentler than perfumed hair products.

Yes. Because it is a leave-in spray, you can spritz it straight onto the scalp between washes without disturbing the style, which suits braids, weaves and other protective styles that can leave the scalp dry, itchy and sore. It helps calm the itching and flaking and keeps the scalp feeling comfortable.

Some people feel the scalp is calmer and less itchy within minutes of the first use, while for others it builds gradually. Most find the itching and flaking easing over two to three weeks of daily use, with the scalp feeling more settled after about a month. It is made for steady, everyday use rather than an overnight fix.

Two products: Hydrosil Dry Eye Gel (15ml) and Hydrosil Dry Eye Concealer (5ml). The gel soothes and hydrates the skin on the eyelids and around the eyes, and the concealer covers redness and brightens the under-eye area. Together they make a simple two-step routine for dry, sensitive skin around the eyes.

The pack brings both products together at a lower price than buying them individually, and they are made to work as a pair: the gel cares for the skin, and the concealer covers it without undoing that care. You can still buy either one on its own if you prefer.

Apply Hydrosil Dry Eye Gel first to clean, dry skin on the eyelids and around the eyes, and let it absorb. Once the gel has sunk in, apply Hydrosil Dry Eye Concealer over the top, then any eye make-up. In the evening, use the gel on its own. Avoid direct contact with the eyes throughout.

Yes. The gel can be worn on its own, morning and night, and the concealer can be worn whenever you want coverage, on its own or over the gel. Many people use the gel every day and reach for the concealer when they want to even out the eye area.

Many customers use both products on dry, red-looking, eczema-prone or dermatitis-prone skin on the eyelids and under the eyes. They are skincare and cosmetic products for the surrounding skin, not medical treatments for eczema or dermatitis. Patch test before first use, and if symptoms are severe or persistent, see your GP.

Both products are made for sensitive, reactive skin around the eyes, are steroid-free and dermatologically tested for sensitive skin, with no added perfume. Many customers tell us they are the first eye products in years that do not sting or dry out the skin around their eyes. As with any product for sensitive skin, patch test first, avoid broken skin, and stop using if it stings or feels uncomfortable. Avoid direct contact with the eyes, and if any gel gets into the eye, rinse it with warm water.

No. Both the Dry Eye Gel and the Dry Eye Concealer are steroid-free, so they are suitable for gentle, everyday, ongoing use on the delicate skin around the eyes.

The concealer covers redness and dark shadows from the first application. With the gel, many customers notice the skin feeling cooler, calmer and more comfortable within the first few uses, and the skin around the eyes often looks calmer over two to three weeks of regular use. Everyone's skin is different, so use it consistently and give it time.

It comes in one shade, a natural fair-to-medium tone, so it suits light to medium skin best. The coverage is light and buildable, so you can sheer it out or build it up. It is not currently available in darker shades.

It is vegetarian rather than vegan. The Dry Eye Gel is suitable for vegans, but the Dry Eye Concealer contains beeswax, so the pack as a whole is vegetarian. Both products are free from parabens, SLS and MI, with no added perfume, and are animal test-free by PETA.

Two products: Hydrosil Scalp Shield Shampoo (200ml) and Hydrosil Scalp Shield Tonic (100ml). The shampoo cleanses and soothes a dry, itchy scalp without stripping, and the leave-in tonic hydrates the scalp and helps reduce flaking between washes. Together they make a simple two-step routine for dry, itchy, flaky and sensitive scalps.

The pack brings both products together for less than buying them on their own, and they are made to work as a pair: the shampoo cleanses and calms the scalp in the shower, and the tonic carries that relief through between washes. You can still buy either one on its own if you prefer.

Wash first with Hydrosil Scalp Shield Shampoo, massaging it into wet hair and scalp, then rinse. Towel the hair so it is damp but not dripping, then spray Hydrosil Scalp Shield Tonic onto the scalp, massage it in and leave it in before drying and styling as normal. On days you do not wash your hair, spray the tonic onto the scalp on its own whenever it feels dry or itchy.

Yes. The shampoo can be used as your everyday wash on its own, and the tonic can be sprayed onto the scalp on its own, after washing or between washes. Many people use both together as a routine, the shampoo at each wash and the tonic to keep the scalp comfortable in between.

Both products are made for dry, itchy and sensitive scalps, including scalps prone to eczema, seborrhoeic dermatitis and contact dermatitis, and are gentle enough for everyday use. They are scalp-care products rather than medical treatments, so we cannot guarantee results, but many customers with these conditions use them as their regular routine. Patch test first, and if your scalp condition is severe or persistent, check with your doctor.

Ordinary dandruff is usually linked to a yeast on the scalp and tends to respond to anti-fungal dandruff shampoos. A dry, itchy, flaking scalp is driven by dryness and irritation instead, often linked to eczema, seborrhoeic dermatitis or a reaction to chemicals and fragrances in hair products, so anti-fungal shampoos often do not help and can make it feel worse. Scalp Shield is made for this dry, sensitive kind of scalp rather than fungal dandruff.

Scalp Shield is made for dry, eczema-prone and sensitive scalps. If your scalp has raised, red or silvery scaly patches typical of psoriasis, PSOregon Anti-plaque Shampoo is formulated specifically for psoriasis-prone scalps and is likely the better choice.

No. No Hydrosil product contains steroids. Both the shampoo and the tonic rely on naturally derived, irritation-aware ingredients, so they are suitable for gentle, everyday, long-term use.

Because they contain no synthetic perfume. The natural, slightly herbal scent comes from the tea tree and the other ingredients rather than added fragrance, which is one of the reasons they suit fragrance-sensitive scalps. Most people find the smell is light and settles once the hair is dry.

This varies from person to person, as every scalp is different, and neither product is a medication, so they work in step with your skin. Many people notice less itching first, with flaking and dryness easing as the scalp settles over a few weeks of regular use. Use both consistently and give it a little time.

Six products that together cover the whole body: the Turmeric Butter & Donkey Milk Salve for dry, irritated patches on the face and body, the Dry Eye Gel and Dry Eye Concealer for the eye area, Hydrobrow for the brows, and the Scalp Shield Shampoo and Tonic for the scalp. Together, they make one complete, head-to-toe routine for dry, itchy and eczema-prone skin.

The pack brings the full routine together and saves more than £20 compared with buying all six products individually. It is also built on a simple idea: using one gentle, consistent range across every area is kinder to reactive skin than mixing products that can set it off. You can still buy any product on its own if you prefer.

In the morning, apply the Salve to dry patches on the face and body, then the Dry Eye Gel around the eyes, followed by the Dry Eye Concealer. In the evening, reapply the Salve and the Dry Eye Gel. On wash days, use the Scalp Shield Shampoo followed by the Scalp Shield Tonic on the damp scalp, and apply Hydrobrow along the brows twice daily. Full directions are in the How to Use section above.

You can use each product on its own, wherever you need it. The pack is designed for people who want to care for every area prone to dryness with one gentle range, but every product also works individually, so you can build the routine up to suit your skin.

Yes. All six products are made for dry, itchy and sensitive skin, including skin prone to eczema, atopic dryness, seborrhoeic dermatitis and contact dermatitis, and are gentle enough for adults and children and for everyday use. They are skincare products rather than medical treatments, so we cannot guarantee results, but many customers with these conditions use the routine daily. Patch test each product first, and if your skin is severely affected or not improving, see your doctor.

Not all of them, and they are formulated that way on purpose. The Salve, Dry Eye Gel and Dry Eye Concealer are built on Cardiospermum, a plant-based ingredient traditionally used to calm irritated-feeling skin, while Hydrobrow, the Scalp Shield Shampoo and the Scalp Shield Tonic use a patented passion fruit seed complex, a chicory root prebiotic and the active component of Australian tea tree.

No. No Hydrosil product contains steroids. The routine relies on naturally derived, irritation-aware ingredients, so it is suitable for gentle, everyday, long-term use across the whole body.

We cannot advise on prescribed medicines, and we would never suggest stopping a treatment your doctor has given you. If you want to use these products alongside a prescription, check with your doctor or pharmacist first, and patch test before you start.

This varies from person to person, and the products are not medications, so they work in step with your skin. Many people notice less itching and more comfort first, with dry, rough patches softening and flaking easing over the following weeks. Dry, eczema-prone skin needs ongoing care, so use the routine consistently and give it time.

The pack is vegetarian rather than vegan: the Salve contains donkey milk and the Dry Eye Concealer contains beeswax, while the other four products are vegan. All six are animal test-free by PETA, dermatologically tested and made in Britain.

LipQ Liquorice Balm is a naturally active liquorice lip balm made for cold sore-prone lips, and for dry, chapped or sensitive lips that need everyday care. It is built around liquorice root extract, a natural source of glycyrrhizic acid, with nourishing oils and protective waxes to soothe, soften and protect the lips. It is designed for daily use, including between outbreaks, and is made in Britain.

Liquorice root extract is a natural source of glycyrrhizic acid, the compound studied in relation to cold sores. In laboratory research, liquorice extract has shown activity against the herpes simplex virus that causes cold sores, and keeping lips well moisturised and protected is itself one of the best things for lips that are prone to outbreaks, since dry or chapped lips are more vulnerable. LipQ Liquorice Balm combines both daily protective care and liquorice extract.

Yes. LipQ Liquorice Balm was tested in a double-blind, placebo-controlled consumer study carried out with the Herpes Viruses Association and funded by the Department of Health. In the study, users rated the balm significantly more highly than a placebo, and 73.3% felt their cold sores were less severe, compared with 54.5% on the placebo. The researchers also noted that a good moisturising balm is valuable in its own right for cold sore-prone lips.

No lip balm can cure cold sores, which are caused by a virus that stays in the body for life, and we would be wary of anything that claims to. LipQ Liquorice Balm is designed as daily protective care for cold sore-prone lips, used consistently to keep them nourished and protected. Many long-term customers tell us that, with daily use, their outbreaks become less severe and, for many, less frequent, though results vary from person to person.

Smooth a small amount over your lips in the morning and evening, and reapply throughout the day whenever they feel dry. A thin layer is enough, as a little goes a long way. Use it more often at times when your lips are more vulnerable, such as cold or windy weather, strong sun, or when you are stressed, run down or recovering from illness.

Lips usually feel softer and more comfortable from the first few uses. The cold-sore benefits build gradually with consistent daily use rather than overnight, which is why LipQ Liquorice Balm is designed as long-term care rather than a quick fix. Many customers use it for months and years as part of their routine.

Yes, and that is exactly how it is meant to be used. Because it is made from naturally derived ingredients, the balm is gentle enough for daily use, including in between outbreaks rather than only when a cold sore appears. Using it consistently every day is what gets the most from it.

No, LipQ Liquorice Balm does not cause cold sores. Cold sore episodes can occur for a variety of reasons, including sun exposure, stress or feeling run down, and may occasionally happen around the same time as starting any new product. If your lips feel irritated, stop using it and patch test before trying again.

The balm is designed for daily care of cold sore-prone lips. For use at the first sign of a cold sore, many customers choose to pair it with LipQ Liquorice & Melissa Lip Gel as part of their LipQ lip-care routine.

LipQ Liquorice Balm is a smooth, soft balm that melts easily into the lips, and most people need only a thin layer. It has a gentle, natural liquorice scent from aniseed oil, which customers tend to describe as pleasant rather than medicinal, and you cannot really taste it. Because it is an oil-and-wax balm, a few people find it richer than they expect, so start with a small amount.

LipQ Liquorice Balm is made with naturally derived ingredients: liquorice root extract, sweet almond and avocado oils, sunflower seed oil, beeswax and carnauba wax, with aniseed oil for its natural scent. It is free from parabens, SLS and MI, with no added synthetic perfume. The full ingredients list is shown in the Ingredients section above.

LipQ Liquorice & Melissa Lip Gel is a lightweight, clear gel for cold sore-prone lips, designed to be applied at the very first tingle or whenever lips first begin to feel sensitive or uncomfortable. It is made with liquorice, a natural source of glycyrrhizic acid, alongside Melissa (lemon balm) and soothing chamomile and comfrey, in a non-greasy, fast-absorbing formula that helps soothe and comfort lips when they feel sore or sensitive. It is 96% naturally derived, vegan and made in Britain.

Apply LipQ Liquorice & Melissa Lip Gel at the very first tingle, or whenever your lips begin to feel sensitive, and keep applying as often as needed. Smooth a thin layer over the area and let it absorb. A little goes a long way, and because the gel dries clear and is not greasy, it is invisible once on and can be worn through the day. Many customers like to keep it close at hand so it is ready whenever extra lip care is needed.

No. LipQ Liquorice & Melissa Lip Gel is a cosmetic lip gel for cold sore-prone lips, not a medicine, so it is not a cure for cold sores, and we do not claim it prevents or stops them. It is made to help soothe and comfort lips at the first tingle and while they feel sore or sensitive. The LipQ Liquorice Balm, which forms the daily step of the LipQ routine, has been evaluated in a double-blind, placebo-controlled consumer study conducted in collaboration with the Herpes Viruses Association. In that study, 73.3% of participants reported that their cold sore episodes felt less severe while using the Balm. If your cold sores are frequent, severe or do not settle, speak to your pharmacist or GP.

The LipQ Liquorice Lip Balm is the daily step, smoothed over lips morning and night to care for cold sore-prone lips every day. The LipQ Liquorice & Melissa Lip Gel is the targeted care step, applied at the very first tingle or whenever lips begin to feel sensitive. The gel is also lighter and clearer than the richer balm. Many people use both together as the complete LipQ routine.

Liquorice is a natural source of glycyrrhizic acid, and Melissa (lemon balm) is the gel's second signature ingredient. Both are widely used in skincare for their soothing properties. In the gel, they sit alongside soothing chamomile and comfrey, chosen together to help comfort lips that feel sore or sensitive.

LipQ Liquorice & Melissa Lip Gel is 96% naturally derived. It is made with liquorice root extract and dipotassium glycyrrhizate, a source of glycyrrhizic acid, with Melissa (lemon balm), chamomile and comfrey, in a clear, water-based gel, and it is free from parabens, SLS and MI, with no added fragrance. The full ingredients list is shown in the Ingredients section above.

Yes. LipQ Liquorice & Melissa Lip Gel is suitable for vegans, with no beeswax or other animal-derived ingredients, and it is PETA-approved under their Global Animal Test Policy, so it is cruelty-free.

LipQ Liquorice & Melissa Lip Gel is made for cold sore-prone and sensitive lips, and contains no nut oils. It does contain denatured alcohol and the naturally occurring fragrance components anethole and benzaldehyde. If your skin is sensitive or allergic, patch test on a small area for 24 hours before first use, and stop using it if any irritation occurs.

Most people find LipQ Liquorice & Melissa Lip Gel soothing and cooling on application. Because it contains a little alcohol, some people notice a brief tingle as it goes on, especially on already-sore lips, which usually settles quickly. If it stings or feels uncomfortable, or any irritation occurs, stop using it. Patch testing for 24 hours before first use is sensible if your lips are sensitive.

LipQ Liquorice & Melissa Lip Gel has a gentle, natural liquorice scent that comes from aniseed rather than any added synthetic perfume. Customers tend to describe it as pleasant rather than medicinal, and you cannot really taste it once it is on.

The Duo Pack contains the LipQ Liquorice Balm 30 g and the LipQ Liquorice & Melissa Lip Gel 15 ml. The Balm is your daily step for cold sore-prone lips, and the Gel is the targeted care step to reach for at the very first tingle or whenever your lips begin to feel sensitive. Both are built around liquorice, a natural source of glycyrrhizic acid.

The Duo Pack costs less than buying the two products separately, and they are designed to work together as a two-step routine: the Balm for daily care and the Gel for the first tingle. Because a little of each goes a long way, a pack tends to last, so it is the simplest and best-value way to keep both to hand.

Use the Liquorice Balm every day, morning and night, and whenever your lips feel dry. Keep the Liquorice & Melissa Lip Gel for the very first tingle, or whenever your lips feel sensitive or uncomfortable, and reapply it as often as needed. There is no fixed order: the Balm is your everyday step, and the Gel is the one you reach for when your lips need targeted comfort and care.

Yes. Each product works on its own, and many people start with one before adding the other. The Balm is for daily lip care, and the Gel is for the first tingle, so the Duo simply gives you both steps of the routine in one pack.

It is made for cold sore-prone lips and lips that feel sore or sensitive, and both products are naturally active and free from parabens, added fragrance, SLS and MI. We recommend a patch test first, as the Balm contains sweet almond oil, a nut allergen, and naturally occurring limonene and linalool. If your lips feel irritated, stop use.

You may feel a brief tingle as the Gel settles, which is normal and is due to the small amount of alcohol that helps it absorb quickly. It is light and non-greasy, and the feeling passes in a moment. If you notice any lasting irritation, stop using it.

The Balm has a light, natural liquorice and anise scent. If you are not keen on liquorice, most people find it gentle rather than strong or sweet, and many reviewers say they can barely taste it.

Both products are naturally active and free from parabens, added fragrance, SLS and MI. The Liquorice & Melissa Lip Gel is 96% naturally derived, while the Liquorice Balm is formulated with naturally derived ingredients including liquorice, nourishing plant oils and beeswax.

The Duo Pack is vegetarian and cruelty-free, certified by PETA, but it is not vegan because the Liquorice Balm contains beeswax. The Liquorice & Melissa Lip Gel on its own is suitable for vegans.

Yes. The LipQ Liquorice Balm has been evaluated in a double-blind, placebo-controlled consumer study conducted in collaboration with the Herpes Viruses Association. In that study, participants rated the Balm significantly higher than the placebo preparation, and 73.3% reported that their cold sore episodes felt less severe while using the Balm.

The Liquorice & Melissa Lip Gel complements the daily Balm as the targeted care step, helping to soothe and comfort lips whenever they first begin to feel sensitive. Together they form the complete LipQ lip care routine for cold sore-prone lips.

Clarol Silver Serum is a lightweight daily facial serum for blemish-prone, spot-prone and oily skin. It is powered by clinically researched MicroSilver BG™ to help purify the skin surface and support a clearer-looking complexion, while glycerin, squalane and vitamin E help maintain skin comfort and hydration.

Clarol Silver Serum contains MicroSilver BG™, a cosmetic-grade micronised silver specifically developed for cosmetic use. It remains mainly on the skin surface, where it helps maintain a purified skin surface and supports a clearer-looking complexion without leaving skin feeling stripped or over-dried.

Yes. Clarol Silver Serum has been developed for blemish-prone and oily skin and is suitable as part of a daily skincare routine for people whose skin is prone to blemishes. Its lightweight, fragrance-free formula is designed to be gentle enough for regular use.

Many adults with blemish-prone skin choose Clarol Silver Serum as part of their daily skincare routine, including those who notice hormonal breakouts. As a cosmetic product, it is designed to help maintain a clearer-looking complexion rather than treat the underlying causes of acne.

Many customers experiencing blemishes later in life choose Clarol Silver Serum as part of their everyday skincare routine. As a cosmetic product, it is intended to support the appearance of blemish-prone skin and is not intended to treat menopausal or perimenopausal acne.

Yes. Its lightweight, fragrance-free formula makes it suitable for teenagers with blemish-prone skin as part of a regular skincare routine.

Many people choose Clarol Silver Serum as part of their everyday skincare routine whenever their skin becomes more prone to blemishes, whatever the cause. Consistent daily use is recommended for best cosmetic results.

Yes. It is 95% natural, fragrance-free, dermatologically tested and free from parabens, SLS and MI, which makes it suitable for sensitive, reactive and combination skin as well as oily skin.

Many users report that their skin begins to look clearer and more even with regular daily use. Individual results vary depending on skin type and skincare routine, and consistent application is recommended.

Clarol Silver Serum is not expected to cause skin purging. If irritation occurs, discontinue use and seek advice from a healthcare professional if necessary.

Clarol Sebopure is a naturally active daily moisturising cream for oily, spot-prone and blemish-prone skin. Powered by PIXALIA (Cleome Gynandra Leaf Extract), a clinically studied botanical active, it helps regulate excess sebum, reduce the appearance of oily shine and support a clearer, healthier-looking complexion without the drying effect often associated with harsher products for oily skin. It is 96% natural, vegan, dermatologically tested and made in Britain.

PIXALIA is a clinically studied botanical active derived from the leaves of Cleome gynandra. Clinical and laboratory studies show that it helps regulate excess sebum, improve the appearance of oily skin and support a clearer-looking complexion. It has also been shown to improve the quality of skin surface lipids, helping oily skin appear fresher and more balanced over time.

Yes. It has been developed for oily and blemish-prone skin and is suitable as part of a daily skincare routine for people whose skin is prone to spots and blemishes. Its lightweight, non-stripping formula makes it comfortable for regular use.

Many adults with blemish-prone skin choose Sebopure as part of their daily skincare routine, including those whose skin becomes oilier during periods of hormonal change. As a cosmetic product, Sebopure helps improve the appearance of oily, blemish-prone skin rather than treating the underlying causes of acne.

Yes. Sebopure is suitable for teenagers with oily or blemish-prone skin and is often chosen by those looking for a gentle, lightweight alternative to harsher skincare products.

Apply Sebopure to the entire face. Because PIXALIA is designed to help regulate excess sebum across oily skin, applying it evenly supports a fresher, more balanced-looking complexion over time.

Yes. The two products complement each other well. Clarol Silver Serum helps maintain a purified skin surface, while Sebopure helps regulate excess sebum and improve the appearance of oily skin. Apply Silver Serum first, followed by Sebopure once the serum has absorbed.

Many users notice their skin looks fresher and less shiny within the first few weeks of regular use. In the clinical evaluation of PIXALIA, improvements continued to develop throughout the 60-day study period, highlighting the importance of consistent daily application.

Sebopure is not expected to cause skin purging. If your skin becomes irritated or your symptoms worsen, discontinue use and seek advice from a healthcare professional if appropriate. Mild variations in skin appearance can occur as part of normal skincare adjustment, but persistent irritation should not be ignored.

The most common reasons include inconsistent use, combining Sebopure with skincare that is too harsh, or not following a regular skincare routine. The clinical evaluation of PIXALIA was based on consistent twice-daily application over 60 days, so regular use is important for the best cosmetic results.

Yes. It was developed for skin that needs effective cleansing without feeling stripped. The natural exfoliating particles are fine and gentle,while glycerin helps keep skin feeling comfortable after cleansing.The formula is free from added fragrance, parabens, SLS and MI. If your skin is on the drier or more sensitive side, simply reduce use to every other day.

For most skin types, once daily, ideally in the evening. For very oily skin, morning and evening. For dry or sensitive skin, every other day. If your skin feels dry or uncomfortable, simply reduce the frequency and let your skin guide you

Apply to damp skin and massage gently using small circular movements.Let the natural exfoliating particles do the work and avoid scrubbing the skin.Rinse thoroughly with lukewarm water and follow with Clarol Birch Water Pore Minimising Toner.

Skin usually feels cleaner, fresher and smoother from the first use. With consistent use over two to three weeks, many people notice a clearer looking complexion, smoother skin texture and pores that appear less noticeable, particularly when used as part of the complete Clarol routine.

The formula is designed to work as part of the Clarol routine. If you are using other strong antibacterial or exfoliating products, introduce them gradually, as using several active products together may increase skin dryness or sensitivity.

No. The formula combines gentle cleansing with glycerin to help maintain skin hydration, leaving skin feeling clean, fresh and comfortable rather than stripped. If you notice dryness, reduce use to every other day until your skin feels comfortable again.

Yes. Its gentle approach makes it well suited to teenage skin, which benefits from effective cleansing without harsh, stripping ingredients. Used regularly, it helps leave skin feeling clean, fresh and comfortable.

Yes. The fragrance free formula is suitable for all skin types, and the gentle exfoliating action can help improve the appearance of skin affected by shaving and ingrown hairs.

The formula is fragrance free and does not contain parabens, SLS or MI. However, skin can behave differently during pregnancy, and we always recommend checking with your GP, midwife or pharmacist before introducing any new skincare product during pregnancy or while breastfeeding.

Unlike many exfoliating cleansers that focus only on removing excess oil, Clarol Silver & Birch Exfoliating Face Wash combines natural exfoliants with patented MicroSilver BG and botanical extracts to cleanse, exfoliate and help support the skin's natural microbiological balance while leaving skin feeling fresh and comfortable.

The key active is Miniporyl, a patented extract of wild Arctic red clover that has been shown to help reduce the appearance of enlarged pores within 15 days of regular use. Nordic birch juice supports this with its natural skin smoothing and tone improving properties,helping leave the complexion looking smoother, more refined and more even.

After cleansing and before any treatment products. Sweep it over the face with a cotton pad, then follow with Silver Serum in the morning or Sebopure in the evening. It helps prepare the skin so your treatments can be applied to clean, refreshed skin.

Skin feels refreshed and smoother immediately. The pore minimising effect builds with consistent use.Clinical studies on Miniporyl have shown visible improvements in the appearance of enlarged pores within 15 days of daily use.*

No. Many traditional toners rely on alcohol or harsh astringents that can leave skin feeling dry or uncomfortable. This toner works with Nordic botanicals, skin friendly ferments, witch hazel and white tea to refresh the skin and help support its natural balance, without tightness or irritation.

Yes. The formula is free from added fragrance, SLS, MI and petroleum, and was developed for acne prone skin,which can often be sensitive as well. As with any new product, introduce it gradually if your skin is very reactive.

No. They do different jobs. Cleansing removes oil, makeup and impurities, while the toner helps removeany remaining residue, refreshes the skin andhelps improve the appearance of enlarged pores with regular use. For best results, use it after the Silver & Birch Exfoliating Face Wash.

Absolutely. The fragrance free formula is suitable for everyone, and it makes an excellent refreshing step after shaving for oily or breakout prone skin.

The toner is free from many ingredients people prefer to avoid, including added fragrance, SLS, MI and petroleum. However, skin can behave differently during pregnancy, and we always recommend checking with your GP, midwife or pharmacist before introducing new skincare while pregnant or breastfeeding

In the evening, dab a small amount directly onto visible blemishes and areas where a blemish is beginning to develop using a clean fingertip.Gently press the product into place without rubbing.Apply it after cleansing and after any treatment products, such as Silver Serum or Sebopure, as the final step of your evening routine.Leave it on overnight and cleanse as usual the following morning.

That's the mineral zinc oxide.A thin white layer after application is completely normal and forms part of the product's protective action.ZnO Clear is designed for overnight use, so leave it in place while you sleep and cleanse as usual the following morning.

Many people notice that treated blemishes look less noticeable after the first few applications, while visible improvements in the overall appearance of the skin are often seen with consistent use over two to three weeks.Applying ZnO Clear as soon as a blemish becomes visible helps make it part of your regular overnight skincare routine

Yes.Its deliberately simple formula contains just six carefully selected ingredients.The plant derived squalane is very similar to the skin's own lipids, helping keep skin comfortable without clogging pores.The formula is fragrance free and contains no alcohol or harsh exfoliating ingredients, making it suitable for sensitive, blemish prone skin.

Yes. It is designed as the targeted final step of the Clarol evening routine. Cleanse with the Exfoliating Face Wash, follow with Birch Water Pore Minimising Toner, apply Sebopure and Silver Serum if you use them, then dab ZnO Clear onto visible blemishes as the final step.

ZnO Clear is designed for overnight use,as the protective zinc layer remains visible on the skin after application.For this reason, most people prefer to use it in the evening and leave it on overnight.During the day, follow your usual Clarol skincare routine and apply makeup if desired.

Yes. It is suitable for blemish prone areas of the body, including the back, chest and shoulders. Apply to clean, dry skin in the evening, just as you would on the face.

ZnO Clear has a deliberately simple formula containing just six ingredients. However, skin can behave differently during pregnancy, and we always recommend checking with your GP, midwife or pharmacist before introducing any new skincare product during pregnancy or while breastfeeding.

Yes. That's exactly what it's designed for. Apply it as the final skincare step before your makeup. It smooths and mattifies the skin so foundation applies more evenly and creates a smoother looking finish. We recommend applying it over Silver Serum and, if part of your routine, Sebopure.

Absolutely. Worn alone it mattifies shine and helps blur the appearance of pores, redness and uneven tone, making it a popular no makeup option for keeping oily skin looking smooth and fresh throughout the day.

No. It was developed specifically for acne-prone skin. The film it forms is breathable, the formula is free from petroleum and added fragrance, and prebiotic inulin helps support the skin's natural microbiome, helping keep blemish-prone skin feeling balanced.

Last. In the morning, cleanse if needed, tone with the Birch Water Toner, apply Silver Serum and Sebopure if you use it, then finish with the primer before applying makeup.

Probably not. Silver Serum and Sebopure both have moisturising properties, and the primer's Japanese algae derived Sacran exopolysaccharide helps maintain skin hydration throughout the day. If your skin is particularly dry, use a light, non-comedogenic moisturiser before applying the primer.

Sacran is a naturally derived exopolysaccharide obtained from the freshwater cyanobacterium Aphanothece sacrum with exceptional water retention properties. In the primer it forms a lightweight, breathable film that helps protect the skin from everyday environmental aggressors while helping maintain hydration and skin comfort.

Yes. Worn alone, with no makeup needed, it's an easy way to keep shine under control and help blur the appearance of blemishes and pores.The fragrance-free formula suits everyone.

The primer is free from many ingredients people prefer to avoid, including added fragrance, SLS, MI and petroleum. However, skin can behave differently during pregnancy, and we always recommend checking with your GP, midwife or pharmacist before introducing new skincare while pregnant or breastfeeding.

The pack contains Clarol Silver Serum 50ml and the Clarol Silver & Birch Exfoliating Face Wash 75ml — both built around patented MicroSilver — at a saving of up to £12 versus buying them separately.

Cleanse with the wash (evenings for most skin, twice daily if very oily), then apply Silver Serum to clean, dry skin every morning — it absorbs fast, works under makeup and stays active for up to 8 hours. Together they cleanse, detoxify and defend around the clock.

Conventional antibacterial ingredients wipe out all bacteria — good and bad — which weakens the skin's own defences. MicroSilver is selective: it targets the bad bacteria that cause breakouts while leaving good skin bacteria intact, allowing them to multiply and strengthen the skin's barrier function.

Most people see an improvement within 2–3 weeks of consistent use, with redness usually settling first and breakouts reducing over the following weeks. A short adjustment period in the first weeks is normal, particularly if you were previously using harsh anti-bacterial products.

Yes — it's a gentle but effective starter routine for teenage breakouts, without the harsh, stripping ingredients that damage young skin's barrier. It works equally well for adult and hormonal breakouts.

Absolutely — the duo is designed to grow into the full routine. Add the Birch Water Toner after cleansing, Sebopure in the evening to purify sebum, and ZnO Clear for targeted overnight spot care — or step up to the Complete Care Pack for everything at once.

The pack contains the Clarol Silver & Birch Exfoliating Face Wash 75ml and Clarol Sebopure 50ml — the cleanse-and-purify foundation of the Clarol evening routine, at a saving of up to £12 versus buying them separately.

In the evening: cleanse with the Exfoliating Wash first, rinse, then apply Sebopure to your whole face. The wash clears your pores so Sebopure can purify your sebum overnight. Very oily skin can use both morning and evening.

It's an excellent foundation. For the full Clarol system, add the Birch Water Pore-Minimising Toner between the two steps, Silver Serum for daytime bacterial defence, and ZnO Clear for targeted overnight spot care — or get everything at once with the Complete Care Pack.

Most people see an improvement within 2–3 weeks of consistent evening use — skin feels cleaner and more balanced first, with clearer pores and fewer breakouts building over the following weeks.

Yes — both products are free from fragrance, parabens, SLS and MI, and built on the Clarol principle of balance rather than punishment. If your skin leans dry or sensitive, reduce exfoliation to every other evening.

Used once daily, the 75ml wash and 50ml Sebopure typically last around 6–8 weeks — comfortably enough to see and consolidate results.

All six steps of the Clarol system: the Silver & Birch Exfoliating Wash 75ml, Birch Water Pore-Minimising Toner 150ml, Silver Serum 50ml, Nordic Birch & Japanese Algae Mattifying Primer 30ml, Sebopure 50ml and ZnO Clear 8ml — saving up to £45 versus buying separately.

Morning: Toner → Silver Serum → Primer (before any makeup). Evening: Exfoliating Wash → Toner → Sebopure → ZnO Clear on individual spots. Each step preps the skin for the next.

Acne-prone skin has several things going on at once — congested pores, bacterial imbalance, degraded sebum, excess shine. No single product addresses all of them. The Clarol system tackles each one with a dedicated step, and because every product is formulated for the same skin condition, the steps reinforce rather than fight each other.

Most people see an improvement within 2–3 weeks, with redness settling first, then fewer and smaller breakouts, clearer pores and smoother tone building over the first month. A short adjustment period early on is normal — stay consistent.

Yes — every product in the system is free from fragrance, parabens, SLS and MI, and built on balance rather than punishment. For dry or sensitive skin, reduce exfoliation to every other day and let your skin set the pace.

Used as directed, the pack typically lasts around two months — enough time to see results, consolidate them and know exactly which products your skin can't be without.

Yes — the morning routine is designed for it. Silver Serum works under makeup and stays active for up to 8 hours, and the Mattifying Primer is the perfect final step before foundation, smoothing and blurring while it shields the skin.

All six products are free from many ingredients people prefer to avoid, including fragrance, parabens, SLS and MI. However, skin can behave differently during pregnancy, and we always recommend checking with your GP, midwife or pharmacist before introducing new skincare while pregnant or breastfeeding.

It is a lightweight, non-greasy daily moisturiser for dry, flaky and psoriasis-prone skin. It helps soften dry, rough patches, improves the appearance of visible redness and dry flakes, and keeps skin moisturised and comfortable. It is lightweight enough for everyday use on the face as well as larger areas of the body.

They have complementary roles within your skincare routine. The Maintenance Cream is your everyday moisturiser for larger areas of dry, flaky and psoriasis-prone skin, while the Intensive Serum provides more targeted care for smaller areas that need extra attention. Many customers apply the serum to targeted areas and the cream more widely across the surrounding skin. Together they form the PSOregon Skin Care Pack.

No. The cream is formulated to be non-greasy and absorbs quickly, leaving no sticky or shiny residue, so it does not tend to mark clothing. This is one of the things customers mention most often, and it is why many use it as an everyday face and body moisturiser.

Yes. The cream is light enough for daily use on the face as well as the body. Avoid the immediate eye area, and as with any product on sensitive facial skin, patch test first and stop if any irritation occurs.

PSOregon Maintenance Cream is a cosmetic moisturiser rather than a medicine, so it is not intended to treat or cure psoriasis. It is designed to help moisturise dry skin, soften dry flakes and improve the appearance of visible redness, leaving skin feeling comfortable as part of your everyday skincare routine. If your skin is severe, painful, broken or not improving, we recommend seeking advice from your GP or dermatologist.

Apply twice daily, morning and evening, to clean, dry skin as part of your daily skincare routine. Regular use helps maintain skin hydration, softness and comfort. You can reapply whenever your skin feels particularly dry.

Many customers choose it as a daily moisturiser for dry, flaky or sensitive skin. It has been developed for sensitive, easily irritated skin and is specifically formulated for dry, flaky and psoriasis-prone skin. If your main concern is dry, sensitive and eczema-prone skin, the Hydrosil range may be a better choice. If you are unsure which range is most suitable, we recommend speaking with your GP, pharmacist or dermatologist.

No. PSOregon Maintenance Cream is free from steroids, coal tar, mineral oils, SLS, methylisothiazolinone (MI), parabens and added fragrance. It is 95% naturally derived and has only a mild, naturally derived scent.

Yes. PSOregon Maintenance Cream is PETA Approved Vegan, cruelty-free, dermatologically tested and proudly made in Britain.

The cream is formulated with gentle, naturally derived ingredients and may be suitable for older children under appropriate adult supervision. Because children's skin is more delicate, we recommend seeking advice from your GP, pharmacist or dermatologist before use, and always carrying out a patch test first. It is not intended for babies or infants.

PSOregon Intensive Serum is a concentrated targeted serum for small areas of dry, flaky and psoriasis-prone skin that benefit from extra daily care. It helps soften dry, rough patches, improves the appearance of visible redness and leaves targeted areas feeling moisturised and comfortable. It is designed for targeted application rather than all-over moisturising.

The two products have complementary roles within your skincare routine. The Intensive Serum provides concentrated care for smaller areas requiring extra attention, with a higher level of Oregon Grape Root than the Maintenance Cream. The Maintenance Cream is your lightweight everyday moisturiser for larger areas of dry, flaky and psoriasis-prone skin, suitable for daily use on both the face and body. Many customers apply the serum to targeted areas and the cream more widely across the surrounding skin. Together they form the PSOregon Skin Care Pack.

It has a richer, more concentrated texture than a typical watery serum, but it is still lightweight and non-greasy and soaks in quickly without leaving a sticky or shiny residue. A little goes a long way, so you only need a small amount on each patch.

Yes, with care. Because the serum is a concentrated formula, introduce it gradually when using it on the face, always patch test first and avoid the immediate eye area and damaged or broken skin. If your facial skin is particularly sensitive, PSOregon Maintenance Cream may be the better choice for everyday moisturising, with the Intensive Serum reserved for targeted areas. Discontinue use if irritation occurs.

PSOregon Intensive Serum is a cosmetic skincare product rather than a medicine, so it is not intended to treat or cure psoriasis. It is designed to help soften dry, rough patches, improve the appearance of visible redness and leave targeted areas feeling moisturised and comfortable as part of your everyday skincare routine. If your skin is severe, painful, broken or not improving, we recommend seeking advice from your GP or dermatologist.

Apply twice daily, morning and evening, smoothing a small amount over the areas requiring targeted care and allowing it to absorb fully. Continue regular use as part of your daily skincare routine. Because the formula is concentrated, only a small amount is needed with each application.

Some people choose it for small areas of dry, flaky or sensitive skin. It has been developed for sensitive, easily irritated skin and is specifically formulated for dry, flaky and psoriasis-prone skin. If your main concern is dry, sensitive and eczema-prone skin, the Hydrosil range may be a better choice. If you are unsure which range is most suitable, we recommend speaking with your GP, pharmacist or dermatologist.

The two ranges are designed for different skincare needs. PSOregon is formulated for dry, flaky and psoriasis-prone skin, while Hydrosil is designed for dry, sensitive and eczema-prone skin. If you are unsure which range is right for you, we recommend speaking with your GP, pharmacist or dermatologist.

No. PSOregon Intensive Serum is free from steroids, coal tar, mineral oils, SLS, methylisothiazolinone (MI), parabens and added fragrance. It is 96% naturally derived and has only a mild, naturally derived scent.

Yes. PSOregon Intensive Serum is PETA Approved Vegan, cruelty-free, dermatologically tested and proudly made in Britain.

PSOregon Anti-Plaque Shampoo is a descaling, scalp-cleansing shampoo for dry, flaky and psoriasis-prone scalps. It is built around Oregon Grape Root (Berberis Aquifolium), with juniper tar, thyme oil and Piroctone Olamine, which help lift away visible dry flakes while gently cleansing the scalp and supporting scalp comfort. It is coal tar-free, 88% naturally derived, vegan and made in Britain.

It is formulated specifically for dry, flaky and psoriasis-prone scalps, helping to remove visible dry flakes through gentle daily cleansing. It is a cosmetic scalp-care product rather than a medicine, so we cannot guarantee results, and every scalp responds differently. If you have been diagnosed with psoriasis or another scalp condition, we recommend following the advice of your GP or dermatologist.

Ordinary dandruff is usually linked to naturally occurring scalp micro-organisms and often responds to anti-dandruff shampoos, while a dry, sensitive scalp benefits from gentle, non-stripping care. PSOregon Anti-Plaque Shampoo is designed for dry, flaky and psoriasis-prone scalps, while Hydrosil Scalp Shield Shampoo is generally better suited to dry, sensitive and eczema-prone scalps.

No. PSOregon Anti-Plaque Shampoo is coal tar-free. Its naturally aromatic, mild smoky scent comes from juniper tar (cade), a naturally derived ingredient, rather than added fragrance. Some people enjoy this distinctive scent, while others prefer to follow with PSOregon Anti-Plaque Conditioner for a lighter fragrance experience.

It is free from SLS (Sodium Lauryl Sulphate). It uses a milder, naturally derived cleansing base than many high-street shampoos, designed to cleanse the scalp thoroughly without the harsh detergents that strip and tighten sensitive skin. It is also free from MI, parabens and added perfumes.

Everyone's scalp is different, so experiences vary from person to person. Many users say their scalp feels cleaner and more comfortable after the first few washes, while regular use helps maintain the cosmetic benefits of the shampoo over time. Because PSOregon Anti-Plaque Shampoo is a cosmetic product rather than a medicine, wecannot guarantee individual results.

Yes. The formula is gentle enough for daily and frequent use, and many customers choose it as part of their long-term scalp care routine because they enjoy the way it leaves their scalp feeling clean and comfortable.

Many customers use it as their regular shampoo alongside treatments prescribed by their doctor, and some find the natural scent more pleasant than medicated alternatives. As everyone's situation is different, if you are using a prescribed scalp treatment, we recommend checking with your GP or dermatologist before combining products.

We recommend PSOregon Anti-Plaque Conditioner, developed to complement the shampoo. It helps soften dry flakes, supports scalp comfort, conditions the hair and softens the shampoo's naturally aromatic scent. The two products are also available together as the PSOregon Hair Care Pack.

Yes to both. PSOregon Anti-Plaque Shampoo is vegan, certified cruelty-free by PETA, and made in Britain. As with all products for sensitive scalps, we recommend a patch test before first use and stopping if any irritation occurs.

PSOregon Anti-Plaque Conditioner is a flake-softening, moisturising conditioner for dry, flaky and psoriasis-prone scalps. Built around Oregon Grape Root (Berberis Aquifolium) with honey, olive oil and a conditioning complex including wheat amino acids and wheat germ oil, it helps soften dry flakes, moisturise the scalp and leaves hair soft, smooth and manageable. It is low-odour, 98% naturally derived, vegetarian and made in Britain.

It is designed to be used after PSOregon Anti-Plaque Shampoo. The shampoo gently

cleanses the scalp and helps lift away visible dry flakes, while the conditioner helps moisturise the scalp, soften dry flakes and leave hair soft, smooth and manageable. You can use it on its own as a moisturising conditioner, but the two products are designed to complement each other and are also available together as the PSOregon Hair Care Pack.

No. PSOregon Anti-Plaque Conditioner contains honey, so it is vegetarian rather than vegan. It is cruelty-free. If you are looking for a vegan option, PSOregon Anti-Plaque Shampoo is vegan and certified cruelty-free by PETA.

Yes. It contains wheat amino acids and wheat germ oil. If you have a known wheat

allergy or sensitivity, we recommend seeking medical advice before use. As with all our products for sensitive scalps, patch test before first use.

The conditioner is low-odour. Used after PSOregon Anti-Plaque Shampoo, it also

helps soften the shampoo's naturally aromatic, smoky scent, which is one of the reasons the two products complement each other so well.

It is formulated for dry, flaky and psoriasis-prone scalps, helping to moisturise the scalp and soften dry flakes as the second step after the shampoo. It is a cosmetic scalp-care product rather than a medicine, so we cannot guarantee results, and every scalp responds differently. If you have been diagnosed with psoriasis or another scalp condition, we recommend following the advice of your GP or dermatologist.

For very long or thick hair, concentrate the conditioner on the scalp and the areas that need the most care, then use your usual conditioner through the lengths if preferred. This helps care for the scalp while making each bottle last longer.

Yes. It is a rich, moisturising conditioner designed to help soften dry flakes while conditioning both the scalp and the hair. A little goes a long way, so use a small amount, concentrate it on the scalp and the areas that need the most care, then rinse thoroughly with warm water.

Everyone's scalp is different, so experiences vary from person to person. Used regularly alongside PSOregon Anti-Plaque Shampoo, many users say their scalp feels more comfortable and moisturised, while their hair feels softer and easier to manage. Because PSOregon Anti-Plaque Conditioner is a cosmetic product rather than a medicine, we cannot guarantee individual results.

Yes. It is gentle enough for daily use and is designed to become part of your long-term scalp care routine.

It is a two-step skincare duo for skin prone to psoriasis, dryness and scaling, pairing PSOregon Maintenance Cream with PSOregon Intensive Serum at a saving on buying them separately. The cream is your everyday, all-over moisturiser for larger areas, and the serum is the concentrated step for smaller, sore or stubborn patches.

They do two different jobs. The Maintenance Cream keeps larger areas of the body and face soft and comfortable day to day, while the more concentrated Intensive Serum targets the smaller patches that stay sore and stubborn. Using the cream all over and the serum only where it is needed is the most effective and the most economical way to use them, since the 50ml serum lasts longer that way.

Apply the Maintenance Cream twice daily to clean, dry skin over larger affected areas, then apply the Intensive Serum to smaller, sore or stubborn patches, morning and evening. Keep using both on problem areas even once skin has settled. Patch test first, introduce the serum gradually on the face, and stop if any irritation occurs.

Use the cream on larger areas like the arms, legs, torso and face, and anywhere prone to dryness and scaling. Use the serum on the smaller, worst-affected patches that need more intensive care, such as stubborn spots on the elbows, knees, hands or hairline. Many customers use the serum on a flare and the cream everywhere else.

The PSOregon Skin Care Pack is made up of cosmetic skincare products, not medicines, so it is not a treatment or cure for psoriasis. What the duo does is help soften dry, scaly skin, calm the look of redness and soreness, and keep skin comfortable, which many people with psoriasis-prone skin find helpful as part of a daily routine. If your skin is severe, painful, broken or not improving, it is worth speaking to your GP or a dermatologist.

Yes. The cream is light enough for daily use on the face, and the serum can be used on facial patches with care. Because the serum is concentrated, introduce it gradually, patch test first, and keep both away from the immediate eye area. Stop if any irritation occurs.

No. Both products are free from steroids, coal tar, mineral oils, SLS, MI, parabens and added perfume. They are 95% and 96% naturally derived and have only a mild, natural scent, which is why many customers who react to fragranced or medicated products find the range suits them.

Yes. Both products are PETA Approved Vegan and cruelty-free, the pack is dermatologically tested, and everything is made in Britain.

Many customers use the products on dry, flaky or eczema-prone skin, and they are made for sensitive, easily irritated skin. That said, PSOregon is formulated specifically for psoriasis-prone, scaly and plaque-prone skin, so if your main concern is dry, sensitive, eczema-prone skin, our Hydrosil range is designed for exactly that. If you are unsure, patch test first and check with your GP or pharmacist.

The two ranges are made for different skin. PSOregon is for skin prone to psoriasis, with thicker, raised, silvery scale and plaque. Hydrosil is for dry, sensitive, eczema-prone skin where the main concern is fine flaking, itching and tightness rather than plaque. A simple guide: if you have raised, scaly plaques, choose PSOregon; if you have dry, flaky, easily irritated skin, choose Hydrosil. If you are not sure what is behind your skin trouble, it is always worth asking your GP to take a look.

The PSOregon Hair Care Pack is a two-step scalp care routine for dry, flaky and psoriasis-prone scalps. It contains PSOregon Anti-Plaque Shampoo 250ml, which gently cleanses the scalp and helps lift away visible dry flakes, and PSOregon Anti-Plaque Conditioner 250ml, which helps soften dry flakes, moisturise the scalp and leave hair soft, smooth and manageable. Both are built around Oregon Grape Root, are coal tar-free and made in Britain.

The two products have complementary roles and are designed to work together as a daily scalp care routine. The shampoo gently cleanses the scalp and helps lift away visible dry flakes, while the conditioner helps moisturise the scalp, soften dry flakes and leave hair soft, smooth and manageable. The conditioner also helps soften the shampoo's naturally aromatic scent, making the two products an ideal pairing.

Yes. The PSOregon Hair Care Pack costs less than buying PSOregon Anti-Plaque Shampoo and PSOregon Anti-Plaque Conditioner individually, so it is the simplest and best-value way to get the full two-step routine.

It is formulated for dry, flaky and psoriasis-prone scalps, helping to gently cleanse the scalp, remove visible dry flakes and moisturise the scalp as part of a daily scalp care routine. It is a cosmetic product rather than a medicine, so we cannot guarantee results,

and every scalp responds differently. If you have been diagnosed with psoriasis or another scalp condition, we recommend following the advice of your GP or dermatologist.

The shampoo is vegan, while the conditioner contains honey and is therefore suitable for vegetarians rather than vegans. The conditioner also contains wheat.

Both products are coal tar-free. The shampoo has a naturally aromatic, mild smoky scent that comes from juniper tar rather than added fragrance, while the conditioner is low-odour and helps soften that scent when used as part of the routine.

Everyone's scalp is different, so experiences vary from person to person. Used regularly as part of a daily scalp care routine, many users say their scalp feels cleaner, more comfortable and better moisturised, while their hair feels softer and easier to manage. Because the PSOregon Hair Care Pack is cosmetic scalp care rather than a medicine, we cannot guarantee individual results.

Many customers use the duo as their everyday shampoo and conditioner alongside treatments prescribed by their doctor, and some prefer its natural scent to medicated alternatives. As everyone's situation is different, if you are using a prescribed scalp treatment, we recommend checking with your GP or dermatologist before combining products.

If you have long or thick hair, you may naturally use more conditioner than shampoo. Many customers concentrate the conditioner on the scalp and the areas that need the most care, then use their usual conditioner through the lengths if preferred. This helps each bottle last longer. You can also buy PSOregon Anti-Plaque Conditioner separately whenever you need a replacement.

The two routines are designed for different scalp care needs. The PSOregon Hair Care Pack is intended for dry, flaky and psoriasis-prone scalps, while the Hydrosil Scalp Shield Duo is better suited to dry, sensitive and eczema-prone scalps. If you are unsure which routine is right for you, we recommend speaking with your GP, pharmacist or

dermatologist.

It is the complete PSOregon routine in one bundle, and the best value in the range. It includes all four products: the Maintenance Cream and Intensive Serum for dry, scaly skin on the body and face, and the Anti-Plaque Shampoo and Conditioner for a scaly, flaky scalp. It is made for people with psoriasis-prone skin in more than one place.

It is for anyone with psoriasis-prone skin on both the body or face and the scalp, who wants to look after both with one consistent routine. If you only have skin concerns, the PSOregon Skin Care Pack may suit you better, and if you only have scalp concerns, the PSOregon Hair Care Pack is the one to choose.

Psoriasis-prone skin often appears in more than one place, and each area benefits from the right product: the cream for larger skin areas, the serum for stubborn patches, the shampoo to cleanse and descale the scalp, and the conditioner to soften and soothe it. Using them together covers skin and scalp consistently, which is what this skin type responds to, and the pack is the most economical way to do it.

Apply the Maintenance Cream twice daily to clean, dry skin over larger areas, with the Intensive Serum on smaller, stubborn patches. Wash the scalp and hair with the Anti-Plaque Shampoo, then follow with the Anti-Plaque Conditioner. Keep using all four on problem areas even once things have settled. Patch test first and stop if any irritation occurs.

The PSOregon Total Care Pack is made up of cosmetic skin and hair care products, not medicines, so it is not a treatment or cure for psoriasis. What the routine does is help soften dry, scaly skin and scalp scale, calm the look of redness, flaking and itching, and keep skin and scalp comfortable, which many people with psoriasis-prone skin find helpful as part of a daily routine. If your skin or scalp is severe, painful, broken or not improving, it is worth speaking to your GP or a dermatologist.

The pack is vegetarian. The Maintenance Cream and Intensive Serum are both vegan, but the conditioner contains honey, so the pack as a whole is vegetarian rather than vegan. The conditioner also contains wheat. Everything is cruelty-free, dermatologically tested and made in Britain.

No. All four products are free from steroids, coal tar, mineral oils, SLS, MI, parabens and added perfume. They are naturally derived, between 88% and 98% natural depending on the product, and have only a mild, natural scent, which is why many customers who react to fragranced or medicated products find the range suits them.

Yes. The Total Care Pack is priced at a saving on buying the four products individually, and it is the best value way to follow the complete PSOregon routine. You can see the current saving in the price shown above.

The two ranges are made for different skin. PSOregon is for skin and scalp prone to psoriasis, with thicker, raised, silvery scale and plaque. Hydrosil is for dry, sensitive, eczema-prone skin and scalps where the main concern is fine flaking, itching and tightness rather than plaque. A simple guide: if you have raised, scaly plaques, choose PSOregon; if you have dry, flaky, easily irritated skin, choose Hydrosil. If you are not sure what is behind your skin trouble, it is always worth asking your GP to take a look.

The products are made with gentle, naturally derived ingredients, and some parents do use parts of the range for older children with scaly, flaky skin or scalps. Because children's skin is more delicate and their skin conditions are best assessed properly, we would always recommend speaking to your GP, pharmacist or dermatologist first, and conducting patch testing. The serum is concentrated, so take particular care there, and none of the products is intended for babies or infants.

Celafen is a fast-acting cosmetic muscle and joint rub designed to help soothe feelings of everyday muscular discomfort and joint stiffness through massage. People massage it into tired muscles and areas of stiffness after exercise, following physical activity or whenever extra comfort is needed. It is drug-free, so it can be used morning and evening as part of a regular massage routine.

Celadrin is a proprietary, clinically researched complex of cetylated fatty acids and the key active in Celafen. Published clinical studies investigating topical Celadrin formulations have evaluated outcomes including comfort, flexibility and functional performance in the study populations. In Celafen, it is combined with cooling menthol and soothing botanical ingredients in a fast-absorbing cosmetic muscle and joint rub.

Many users report noticing the cooling and comforting sensation within around 30 minutes of application, consistent with the assessment timing used in published clinical studies investigating topical cetylated fatty acid formulations. With regular massage, many people say Celafen becomes an important part of their everyday wellbeing routine. Individual experiences vary, and consistency is key.

Both are Actimas muscle and joint creams, but they do different jobs. Celafen is a fast-acting cosmetic muscle and joint rub, built around clinically researched Celadrin, and is ideal for post-exercise massage, tired muscles and everyday stiffness. Boswellia & Commiphora Cream is plant-based and vegan, built around frankincense and myrrh, and designed for everyday joint massage and comfort. Many people use the two together: Celafen whenever muscles and joints need extra comfort, and Boswellia & Commiphora as part of their daily massage routine.

Many of the published clinical studies investigating topical cetylated fatty acid formulations were conducted in people with osteoarthritis. However, these studies relate to the ingredient or comparable topical formulations rather than the finished Celafen cosmetic product. Celafen is designed to provide cooling comfort through massage and should not be considered a treatment for arthritis. If you have arthritis or persistent joint symptoms, please seek advice from your healthcare professional.

Celafen is designed to massage areas of everyday muscular discomfort and stiffness, whatever the underlying cause. Some published studies have investigated oral cetylated fatty acids in people with fibromyalgia, while separate clinical research has evaluated topical cetylated fatty acid formulations in other musculoskeletal conditions. If you are living with fibromyalgia, Celafen may be included as part of a massage and comfort routine, but it should not replace the advice or treatment recommended by your healthcare professional.

Yes. Celafen contains no medicinal pain-relieving drugs. It combines Celadrin, cooling menthol and soothing arnica in a cosmetic cream developed for regular massage, making it suitable for everyday use as part of a wellbeing routine.

No. Celadrin, the key active in Celafen, is derived from animal-sourced fatty acids, so Celafen is not suitable for vegans. If you would prefer a vegan, plant-based option, our Actimas Boswellia & Commiphora Cream is vegan. Celafen is cruelty-free and approved under PETA's Global Animal Test Policy.

Celafen contains sweet almond oil and wheat germ oil, so it is not suitable for anyone with a nut or wheat allergy. It is dermatologically tested and free from parabens, SLS, MI and propylene glycol, but as with any topical product, we recommend a patch test before first use, and stop using it if any irritation occurs.

We recommend checking with your midwife, GP or pharmacist before using Celafen during pregnancy or while breastfeeding. It contains active ingredients including menthol and arnica, and it is sensible to seek personalised advice before introducing any new topical product during this time. Many people choose to use Celafen as part of their massage routine after pregnancy, when muscles feel tired following the physical demands of caring for a new baby.

Boswellia & Commiphora is a natural, plant-based cosmetic joint massage cream developed for adults who experience everyday joint stiffness or discomfort. It is massaged into areas such as the knees, hands, fingers, hips and shoulders as part of a regular self-care routine. Drug-free and vegan, it is suitable for everyday use.

Boswellia (frankincense) and Commiphora (myrrh) are aromatic botanicals that have been valued in massage and body care for centuries. Boswellia is one of the most extensively clinically researched botanicals for joint comfort, although the published clinical evidence relates primarily to standardised Boswellia extracts rather than the essential oil used in this formulation. In Actimas, the essential oils are combined with arnica and comfrey in a cream designed for regular massage and daily body care.

Boswellia & Commiphora is intended for regular daily use rather than an immediate cooling effect. Many customers tell us they begin to notice their joints feeling more comfortable after several weeks of consistent massage. Individual experience varies, and regular use is recommended.

Both are Actimas cosmetic massage creams, but they are designed for different routines. Boswellia & Commiphora is the plant-based, vegan choice for everyday joint massage. Celafen is a cooling cosmetic muscle and joint rub formulated with Celadrin and menthol, often chosen when a faster cooling massage sensation is preferred. Many customers use Boswellia & Commiphora as part of their daily routine and keep Celafen available whenever extra cooling comfort is wanted.

Many customers choose Boswellia & Commiphora as part of their daily self-care routine when they experience the joint stiffness and discomfort often associated with ageing or conditions such as osteoarthritis. It is a cosmetic massage cream and is not intended to treat or cure arthritis or any other medical condition. If your symptoms are severe, persistent or worsening, please seek advice from your GP or healthcare professional.

Yes. Boswellia & Commiphora is made without any animal-derived ingredients and is registered as vegan with PETA, as well as being cruelty-free. Within the Actimas range, it is the vegan choice; Celafen is not vegan because it contains animal-derived Celadrin.

Yes. Boswellia & Commiphora contains no medicinal pain-relieving drugs. It combines plant-based ingredients including frankincense, myrrh, arnica and comfrey in a cosmetic cream developed for regular massage and daily body care.

It contains sweet almond oil and wheat germ oil, so it is not suitable for anyone with a nut or wheat allergy. It also contains pinene and limonene, fragrance compounds that occur naturally in the frankincense and myrrh oils, which can affect people sensitive to fragrance. It is dermatologically tested and free from parabens, SLS, MI and propylene glycol, but as with any topical, we recommend a patch test before first use, and stop using it if any irritation occurs.

It has a natural, warm aroma from its frankincense and myrrh oils, which many people find pleasant and calming. It does not have a strong medicinal or menthol smell, and it settles quickly as the cream is absorbed.

We would not recommend using Boswellia & Commiphora during pregnancy or while breastfeeding without first checking with your midwife, GP or pharmacist. It contains essential oils, including frankincense and myrrh, and it is sensible to get personalised advice before using any topical product with essential oils at this time. If you are in any doubt, speak to a healthcare professional first.

In2mate products are skincare for your intimate skin, they do not affect hormones and so should not interfere with HRT in any way. However if you are on prescribed HRT we recommend that you always consult your doctor before using any products alongside your prescriptions.

The In2mate Moisturiser and In2mate Wash are designed for external use only. They can be used on the external intimate area, including the vulval and labial skin, but should not be used internally.

In2mate Lubricant is the only product in the In2mate range designed for internal use. It can be used during sexual activity, before exercise, or whenever the vaginal area feels dry or uncomfortable.

The lubricant helps moisturise and lubricate the intimate area while supporting comfort and hydration. Regular use helps maintain soft, supple and comfortable intimate tissue and supports the natural condition of delicate intimate skin

When used on its own, In2mate Moisturiser should not curdle. Occasionally, curdling may occur if In2mate Moisturiser and In2mate Lubricant are applied at the same time. This is because they are two different formulations designed for different purposes – the moisturiser for external use and the lubricant for internal use – and they are not intended to be applied simultaneously.

If curdling does occur, it does not affect the safety or performance of either product and is purely a cosmetic issue.

For best results, we recommend allowing the moisturiser to absorb fully before applying the lubricant. If you wish to use both products as part of your routine, wait approximately 15–20 minutes after applying In2mate Moisturiser before using In2mate Lubricant.

Here are some tips on how to use the In2mate range and get the best results from your daily routine.

Suggested In2mate Routine

AM

After your morning shower or bath, cleanse the intimate area with In2mate Wash and pat dry. Apply In2mate Moisturiser externally to the intimate area. If dryness or discomfort is present, apply In2mate Lubricant internally.

PM

After your evening shower or bath, cleanse the intimate area with In2mate Wash and pat dry. Apply In2mate Moisturiser externally to the intimate area. If dryness or discomfort is present, apply In2mate Lubricant internally.

In2mate Lubricant

Apply internally twice daily if experiencing dryness or discomfort, or once daily to help maintain intimate comfort and hydration.

The lubricant may also be applied internally before exercise and before sexual activity. For men, it may be applied externally to the genital area before sexual activity.

Tips

Wear cotton underwear whenever possible.

Cleanse the intimate area with In2mate Wash after exercise or excessive sweating.

Cleanse the intimate area before and after sexual activity.

Apply In2mate Lubricant before sexual activity to help maintain comfort and hydration.

Avoid perfumed products and harsh soaps on the intimate area.

Apply In2mate Moisturiser after shaving or waxing the intimate area to help moisturise and comfort the skin.

In2mate Lubricant is designed for daily use and can be used whether or not you are sexually active.

Its moisturising and lubricating ingredients help maintain hydration and comfort in the intimate area, particularly when dryness or discomfort is present.

Regular use helps keep intimate tissue feeling soft, supple and comfortable, while supporting everyday comfort during activities such as exercise, sexual activity and daily life.

In2mate Lubricant is designed to help maintain hydration and comfort, making it a useful addition to an intimate skincare routine, particularly during times when dryness may become more noticeable, such as menopause or hormonal changes

No. In2mate Lubricant is formulated to provide long-lasting lubrication and hydration without leaving a sticky or tacky feeling.

Its key lubricating ingredient is Levan, a naturally derived polysaccharide that forms a smooth, moisturising film on the skin and mucosal surfaces. This helps provide comfortable lubrication while maintaining hydration.

Many users find the texture light, smooth and comfortable, making it suitable for regular use whenever additional moisture and lubrication are needed.

None of our In2mate products contains any perfumes. Neither so any of our In2mte products contain silicone.

In2mate products are completely odourless and are made from over 99% natural ingredients.

We do not promote the use of perfumes, silicones or alcohol in products designed for women's intimate skin.

In2mate products are skincare for your intimate skin, they do not affect hormones and so should not interfere with HRT in any way. However if you are on prescribed HRT we recommend that you always consult your doctor before using any products alongside your prescriptions.

The In2mate Moisturiser and In2mate Wash are designed for external use only. They can be used on the external intimate area, including the vulval and labial skin, but should not be used internally.

In2mate Lubricant is the only product in the In2mate range designed for internal use. It can be used during sexual activity, before exercise, or whenever the vaginal area feels dry or uncomfortable.

The lubricant helps moisturise and lubricate the intimate area while supporting comfort and hydration. Regular use helps maintain soft, supple and comfortable intimate tissue and supports the natural condition of delicate intimate skin

When used on its own, In2mate Moisturiser should not curdle. Occasionally, curdling may occur if In2mate Moisturiser and In2mate Lubricant are applied at the same time. This is because they are two different formulations designed for different purposes – the moisturiser for external use and the lubricant for internal use – and they are not intended to be applied simultaneously.

If curdling does occur, it does not affect the safety or performance of either product and is purely a cosmetic issue.

For best results, we recommend allowing the moisturiser to absorb fully before applying the lubricant. If you wish to use both products as part of your routine, wait approximately 15–20 minutes after applying In2mate Moisturiser before using In2mate Lubricant.

Here are some tips on how to use the In2mate range and get the best results from your daily routine.

Suggested In2mate Routine

AM

After your morning shower or bath, cleanse the intimate area with In2mate Wash and pat dry. Apply In2mate Moisturiser externally to the intimate area. If dryness or discomfort is present, apply In2mate Lubricant internally.

PM

After your evening shower or bath, cleanse the intimate area with In2mate Wash and pat dry. Apply In2mate Moisturiser externally to the intimate area. If dryness or discomfort is present, apply In2mate Lubricant internally.

In2mate Lubricant

Apply internally twice daily if experiencing dryness or discomfort, or once daily to help maintain intimate comfort and hydration.

The lubricant may also be applied internally before exercise and before sexual activity. For men, it may be applied externally to the genital area before sexual activity.

Tips

Wear cotton underwear whenever possible.

Cleanse the intimate area with In2mate Wash after exercise or excessive sweating.

Cleanse the intimate area before and after sexual activity.

Apply In2mate Lubricant before sexual activity to help maintain comfort and hydration.

Avoid perfumed products and harsh soaps on the intimate area.

Apply In2mate Moisturiser after shaving or waxing the intimate area to help moisturise and comfort the skin.

In2mate Lubricant is designed for daily use and can be used whether or not you are sexually active.

Its moisturising and lubricating ingredients help maintain hydration and comfort in the intimate area, particularly when dryness or discomfort is present.

Regular use helps keep intimate tissue feeling soft, supple and comfortable, while supporting everyday comfort during activities such as exercise, sexual activity and daily life.

In2mate Lubricant is designed to help maintain hydration and comfort, making it a useful addition to an intimate skincare routine, particularly during times when dryness may become more noticeable, such as menopause or hormonal changes

No. In2mate Lubricant is formulated to provide long-lasting lubrication and hydration without leaving a sticky or tacky feeling.

Its key lubricating ingredient is Levan, a naturally derived polysaccharide that forms a smooth, moisturising film on the skin and mucosal surfaces. This helps provide comfortable lubrication while maintaining hydration.

Many users find the texture light, smooth and comfortable, making it suitable for regular use whenever additional moisture and lubrication are needed.

None of our In2mate products contains any perfumes. Neither so any of our In2mte products contain silicone.

In2mate products are completely odourless and are made from over 99% natural ingredients.

We do not promote the use of perfumes, silicones or alcohol in products designed for women's intimate skin.

In2mate products are skincare for your intimate skin, they do not affect hormones and so should not interfere with HRT in any way. However if you are on prescribed HRT we recommend that you always consult your doctor before using any products alongside your prescriptions.

The In2mate Moisturiser and In2mate Wash are designed for external use only. They can be used on the external intimate area, including the vulval and labial skin, but should not be used internally.

In2mate Lubricant is the only product in the In2mate range designed for internal use. It can be used during sexual activity, before exercise, or whenever the vaginal area feels dry or uncomfortable.

The lubricant helps moisturise and lubricate the intimate area while supporting comfort and hydration. Regular use helps maintain soft, supple and comfortable intimate tissue and supports the natural condition of delicate intimate skin

When used on its own, In2mate Moisturiser should not curdle. Occasionally, curdling may occur if In2mate Moisturiser and In2mate Lubricant are applied at the same time. This is because they are two different formulations designed for different purposes – the moisturiser for external use and the lubricant for internal use – and they are not intended to be applied simultaneously.

If curdling does occur, it does not affect the safety or performance of either product and is purely a cosmetic issue.

For best results, we recommend allowing the moisturiser to absorb fully before applying the lubricant. If you wish to use both products as part of your routine, wait approximately 15–20 minutes after applying In2mate Moisturiser before using In2mate Lubricant.

Here are some tips on how to use the In2mate range and get the best results from your daily routine.

Suggested In2mate Routine

AM

After your morning shower or bath, cleanse the intimate area with In2mate Wash and pat dry. Apply In2mate Moisturiser externally to the intimate area. If dryness or discomfort is present, apply In2mate Lubricant internally.

PM

After your evening shower or bath, cleanse the intimate area with In2mate Wash and pat dry. Apply In2mate Moisturiser externally to the intimate area. If dryness or discomfort is present, apply In2mate Lubricant internally.

In2mate Lubricant

Apply internally twice daily if experiencing dryness or discomfort, or once daily to help maintain intimate comfort and hydration.

The lubricant may also be applied internally before exercise and before sexual activity. For men, it may be applied externally to the genital area before sexual activity.

Tips

Wear cotton underwear whenever possible.

Cleanse the intimate area with In2mate Wash after exercise or excessive sweating.

Cleanse the intimate area before and after sexual activity.

Apply In2mate Lubricant before sexual activity to help maintain comfort and hydration.

Avoid perfumed products and harsh soaps on the intimate area.

Apply In2mate Moisturiser after shaving or waxing the intimate area to help moisturise and comfort the skin.

In2mate Lubricant is designed for daily use and can be used whether or not you are sexually active.

Its moisturising and lubricating ingredients help maintain hydration and comfort in the intimate area, particularly when dryness or discomfort is present.

Regular use helps keep intimate tissue feeling soft, supple and comfortable, while supporting everyday comfort during activities such as exercise, sexual activity and daily life.

In2mate Lubricant is designed to help maintain hydration and comfort, making it a useful addition to an intimate skincare routine, particularly during times when dryness may become more noticeable, such as menopause or hormonal changes

No. In2mate Lubricant is formulated to provide long-lasting lubrication and hydration without leaving a sticky or tacky feeling.

Its key lubricating ingredient is Levan, a naturally derived polysaccharide that forms a smooth, moisturising film on the skin and mucosal surfaces. This helps provide comfortable lubrication while maintaining hydration.

Many users find the texture light, smooth and comfortable, making it suitable for regular use whenever additional moisture and lubrication are needed.

None of our In2mate products contains any perfumes. Neither so any of our In2mte products contain silicone.

In2mate products are completely odourless and are made from over 99% natural ingredients.

We do not promote the use of perfumes, silicones or alcohol in products designed for women's intimate skin.

In2mate products are skincare for your intimate skin, they do not affect hormones and so should not interfere with HRT in any way. However if you are on prescribed HRT we recommend that you always consult your doctor before using any products alongside your prescriptions.

The In2mate Moisturiser and In2mate Wash are designed for external use only. They can be used on the external intimate area, including the vulval and labial skin, but should not be used internally.

In2mate Lubricant is the only product in the In2mate range designed for internal use. It can be used during sexual activity, before exercise, or whenever the vaginal area feels dry or uncomfortable.

The lubricant helps moisturise and lubricate the intimate area while supporting comfort and hydration. Regular use helps maintain soft, supple and comfortable intimate tissue and supports the natural condition of delicate intimate skin

When used on its own, In2mate Moisturiser should not curdle. Occasionally, curdling may occur if In2mate Moisturiser and In2mate Lubricant are applied at the same time. This is because they are two different formulations designed for different purposes – the moisturiser for external use and the lubricant for internal use – and they are not intended to be applied simultaneously.

If curdling does occur, it does not affect the safety or performance of either product and is purely a cosmetic issue.

For best results, we recommend allowing the moisturiser to absorb fully before applying the lubricant. If you wish to use both products as part of your routine, wait approximately 15–20 minutes after applying In2mate Moisturiser before using In2mate Lubricant.

Here are some tips on how to use the In2mate range and get the best results from your daily routine.

Suggested In2mate Routine

AM

After your morning shower or bath, cleanse the intimate area with In2mate Wash and pat dry. Apply In2mate Moisturiser externally to the intimate area. If dryness or discomfort is present, apply In2mate Lubricant internally.

PM

After your evening shower or bath, cleanse the intimate area with In2mate Wash and pat dry. Apply In2mate Moisturiser externally to the intimate area. If dryness or discomfort is present, apply In2mate Lubricant internally.

In2mate Lubricant

Apply internally twice daily if experiencing dryness or discomfort, or once daily to help maintain intimate comfort and hydration.

The lubricant may also be applied internally before exercise and before sexual activity. For men, it may be applied externally to the genital area before sexual activity.

Tips

Wear cotton underwear whenever possible.

Cleanse the intimate area with In2mate Wash after exercise or excessive sweating.

Cleanse the intimate area before and after sexual activity.

Apply In2mate Lubricant before sexual activity to help maintain comfort and hydration.

Avoid perfumed products and harsh soaps on the intimate area.

Apply In2mate Moisturiser after shaving or waxing the intimate area to help moisturise and comfort the skin.

In2mate Lubricant is designed for daily use and can be used whether or not you are sexually active.

Its moisturising and lubricating ingredients help maintain hydration and comfort in the intimate area, particularly when dryness or discomfort is present.

Regular use helps keep intimate tissue feeling soft, supple and comfortable, while supporting everyday comfort during activities such as exercise, sexual activity and daily life.

In2mate Lubricant is designed to help maintain hydration and comfort, making it a useful addition to an intimate skincare routine, particularly during times when dryness may become more noticeable, such as menopause or hormonal changes

No. In2mate Lubricant is formulated to provide long-lasting lubrication and hydration without leaving a sticky or tacky feeling.

Its key lubricating ingredient is Levan, a naturally derived polysaccharide that forms a smooth, moisturising film on the skin and mucosal surfaces. This helps provide comfortable lubrication while maintaining hydration.

Many users find the texture light, smooth and comfortable, making it suitable for regular use whenever additional moisture and lubrication are needed.

None of our In2mate products contains any perfumes. Neither so any of our In2mte products contain silicone.

In2mate products are completely odourless and are made from over 99% natural ingredients.

We do not promote the use of perfumes, silicones or alcohol in products designed for women's intimate skin.

KALME is a naturally active, British-made skincare range developed for adults with skin prone to rosacea, facial redness and sensitivity. It uses gentle, plant-based ingredients to calm redness and support the skin barrier, and suits skin that reacts easily to ordinary skincare.

KALME is designed specifically for redness-prone, reactive skin, rather than being a general sensitive-skin range. It combines a clinically tested, caper-derived extract with a gentle, barrier-supporting, fragrance-free formula, so it calms and protects the skin instead of stripping or irritating it.

KALME is developed for rosacea-prone and redness-prone skin, and is designed to calm visible redness and support the skin barrier. It is skincare rather than a medical treatment, so it does not cure rosacea, and if you have not had a diagnosis it is worth seeing a GP or dermatologist.

Yes. KALME Day Defence Cream contains a mineral, or physical, SPF30, which is usually the best tolerated type for sensitive, redness-prone skin, since sun is a common trigger. Wearing it daily is one of the most useful steps for redness-prone skin.

Yes. KALME is 100% vegan and cruelty-free, and free from parabens, perfumes, SLS and MI, which makes it suitable for sensitive, redness-prone skin.

KALME is made in Britain and dermatologically tested for sensitive skin.

Use KALME Undercoat after cleansing and before your Day Defence Cream or make-up. It is a desensitising base that helps calm reactive skin and creates a protective barrier against make-up, wind, cold and other triggers. Most people use it in the morning, and it can also be used in the evening before Night Repair.

Yes, many people do. Introduce one product at a time so you can see how your skin responds, and if you are using a prescribed rosacea treatment, check with your GP or pharmacist before adding new products.

KALME is gentle and fragrance-free, so it suits many types of sensitive skin, but it is formulated specifically for redness-prone and rosacea-prone skin. If your main concern is eczema or very dry skin, our Hydrosil range is designed for that. As always, patch test before first use.

Because Day Defence uses a mineral SPF and a naturally derived formula without synthetic stabilisers, it can occasionally separate or look grainy. This is normal. Give the tube a good shake, and warming it briefly in your hands before applying helps it blend smoothly again.

Hydrosil is a naturally sourced, British-made skincare range for adults and children with dry, itchy and eczema-prone skin. Instead of steroids, it uses rich emollients and plant-based actives to moisturise and soothe very dry, sensitive skin, and it is designed for gentle, everyday use.

Hydrosil is steroid-free and built around naturally sourced actives such as Cardiospermum, turmeric butter and donkey milk, rather than harsh or heavily fragranced ingredients. It is designed for the kind of very dry, eczema-prone skin that needs gentle, repeatable, long-term care, during a flare and in between.

The range is built around Cardiospermum, a plant extract traditionally used to calm irritated-feeling skin, organic turmeric butter, and nourishing donkey milk, alongside rich emollients such as shea butter and plant oils. Together they moisturise, soften and comfort dry, sensitive skin.

Hydrosil is vegetarian and cruelty-free, rather than vegan, because the Turmeric Butter & Donkey Milk Salve contains donkey milk, chosen for how gentle and soothing it is on sensitive skin. It is free from parabens, perfume, SLS and MI.

Hydrosil is made in Britain and dermatologically tested for sensitive skin.

Yes. The Salve and Dry Skin Gel are for the face and body, and there is a dedicated Dry Eye Gel for the delicate skin of the eyelids and around the eyes, which goes on the skin rather than in the eye. Use the right product for each area, and patch test first.

Yes. The Scalp Shield range is made for dry, itchy, flaky scalps, and the Hydrobrow Serum is designed for dry, flaky brows. This is part of what makes Hydrosil different, as it covers the areas many dry-skin ranges leave out.

Because it is steroid-free, Hydrosil is gentle enough to apply as often as your skin needs, and very dry, eczema-prone skin usually does best with little and often rather than one heavy application. Smooth the Salve into the driest areas whenever they feel tight or rough, and reapply through the day and before bed. The more consistently you use it, including between flare-ups, the more you tend to get from it.

Many parents use Hydrosil on children's dry, eczema-prone skin. Because some formulas contain naturally derived oils such as sweet almond and wheat germ, please check the full ingredients and patch test first. For a baby, or for a child whose eczema is severe or spreading, speak to your GP or health visitor before starting anything new.

Some Hydrosil products contain sweet almond oil and wheat germ oil, so they are not suitable for anyone with a nut or wheat allergy. Always check the full ingredients list and patch test before first use.

Clarol is a gentle, naturally active, British-made skincare range for teenagers and adults with oily, spot-prone and acne-prone skin. It uses MicroSilver and naturally derived botanicals to keep pores clear and oil balanced, taking a rebalancing approach rather than harshly stripping the skin.

Many acne products work by stripping and drying the skin, which can leave it irritated and producing more oil. Clarol takes a gentler, rebalancing approach, built around MicroSilver and naturally active botanicals, so it keeps pores clear and oil balanced while being kind to the skin. That makes it suitable for the consistent, long-term use blemish-prone skin needs.

The core routine is a Silver & Birch Exfoliating Wash to cleanse, a Birch Water Toner to refine the look of pores, the Silver Serum to rebalance the skin through the day, Sebopure to help keep sebum balanced, and ZnO Clear to target individual spots overnight. There is also a Mattifying Primer for a smooth, less shiny base under make-up.

Clarol uses MicroSilver, a cosmetic-grade micronised silver, not colloidal silver. It works on the surface of the skin to help keep blemish-prone skin balanced and support its natural defences, while the surrounding botanicals purify and calm. It is designed to be gentle enough for daily, long-term use.

They do different jobs. The Silver Serum is the everyday hero, rebalancing the skin and worn under make-up. Sebopure focuses on keeping sebum balanced to help prevent pore blockages. ZnO Clear is a targeted spot treatment, dabbed onto individual emerging or active spots, usually overnight. Many people use all three as part of one routine.

The Silver Serum is designed for the morning, on clean, dry skin. Its MicroSilver stays active for around eight hours, and it makes an ideal base under make-up, so let it absorb first. You can also use it in the evening as part of your fuller routine.

Yes. The Silver Serum makes a good base under make-up, so let it absorb first, and the Mattifying Primer helps create a smooth, less shiny finish. Choose non-comedogenic make-up where you can, and remove it gently in the evening as part of your routine.

Yes. Clarol is vegan and cruelty-free, and free from parabens, added perfume, SLS and MI, which makes it suitable for oily, blemish-prone and sensitive skin.

Clarol is made in Britain and dermatologically tested for sensitive skin.

Yes. Clarol is gentle enough for teenage skin and is a popular first routine for younger skin that is prone to spots, used on its own or as part of the fuller Clarol routine. As with any new product, patch test before first use.

LipQ is a naturally active, British-made lip care range for cold sore-prone, dry and sensitive lips. It is built around liquorice and nourishing plant oils, and is designed as gentle, everyday care to soothe and protect the lips, including between outbreaks.

Two products work together: the LipQ Liquorice Balm, a daily balm for everyday protective care, and the LipQ Liquorice & Melissa Lip Gel, a light, fast-absorbing gel to reach for at the first tingle. They are also available together as a duo.

LipQ is built around liquorice root extract, a natural source of glycyrrhizic acid, the compound that has been studied in relation to cold sores. The balm combines it with nourishing oils and protective waxes, and the gel adds Melissa, also known as lemon balm, in a light, fast-absorbing formula.

Yes. The LipQ Liquorice Balm was tested in a double-blind, placebo-controlled study carried out with the Herpes Viruses Association. It is also dermatologically tested and made for sensitive lips.

No. LipQ is daily lip care, not a medicine, and it is designed to soothe and protect cold sore-prone lips rather than to treat the virus. For an active outbreak, an antiviral treatment from a pharmacy may help, and the Liquorice & Melissa Lip Gel is a soothing option to reach for at the first tingle.

Use the LipQ Liquorice Balm every day, morning and night, including between outbreaks, to keep lips nourished and protected. Reach for the Liquorice & Melissa Lip Gel at the very first tingle, then two to three times a day until it settles.

LipQ is vegetarian rather than vegan, as the balm contains beeswax. It is free from parabens, added perfume, SLS and MI, and is made for sensitive lips.

LipQ is made in Britain and dermatologically tested for sensitive lips.

Yes. Although it is made for cold sore-prone lips, the LipQ Liquorice Balm is also a nourishing daily balm for anyone with dry, chapped or sensitive lips, in sun, wind and cold weather.

The LipQ Liquorice Balm contains sweet almond oil, so please check the ingredients and patch test first if you have a nut allergy. If your lips feel irritated, stop using it, and speak to a pharmacist or GP if you are unsure.

PSOregon is a coal tar-free, British-made skincare range for adults with scaly, flaky and psoriasis-prone skin on the body and scalp. It uses naturally derived ingredients, built around Oregon Grape Root, to soften scale and keep skin comfortable, and it is designed for gentle, everyday use.

Coal tar is a traditional option for scaly skin, but it can be messy, strong-smelling and can stain. PSOregon is coal tar-free, which makes it a gentler, milder-scented choice for daily use. It is skincare rather than a medical treatment, so if you need clinical treatment, speak to your GP or dermatologist.

Oregon Grape Root (Berberis Aquifolium) is a plant extract that has been studied for its role in the skin processes linked to excessive scaling and plaque build-up. It is the signature active across the whole PSOregon range, from the shampoo and conditioner to the cream and serum, chosen for skin and scalps prone to scaling.

The PSOregon skincare, the Maintenance Cream and Intensive Serum, is vegan and PETA Approved. The Scalp Conditioner is vegetarian, as it contains honey. All are coal tar-free, cruelty-free, dermatologically tested and made without added perfume.

PSOregon is made in Britain and dermatologically tested for sensitive skin.

The Maintenance Cream is a daily moisturiser for larger areas of dry, scaly skin, used to keep scale soft and skin comfortable. The Intensive Serum is more concentrated and targeted, for smaller, sorer or more stubborn scaly patches. Many people use both: the cream widely, and the serum on the worst areas.

Yes. The PSOregon Anti-Plaque Shampoo and Scalp Conditioner are made for scalps prone to scaling, flaking and psoriasis, while the Maintenance Cream and Intensive Serum are for the body and face. Many people use the scalp and skin products together as one routine.

The Maintenance Cream is light enough for everyday use on the face. The Intensive Serum is more concentrated, so patch test first, introduce it gradually, and use it with care on facial skin. Avoid applying either to broken or bleeding skin.

Use the Maintenance Cream twice daily and the Intensive Serum on stubborn patches. Results vary from person to person, but many people find scale and flaking start to soften over two to three weeks of consistent daily use. Stubborn areas can take longer, and results hold best when you keep using it.

Many people do. Do not stop a prescribed treatment without medical advice, and if you want to use PSOregon alongside it, check with your GP or pharmacist about how to layer them. Introduce one product at a time so you can see how your skin responds.

Actimas is a range of drug-free creams for adults with everyday joint and muscle aches, stiffness and pain. They are rubbed straight into the affected muscle or joint, and are popular with people who would rather not rely on oral painkillers, including for the discomfort associated with conditions like arthritis and fibromyalgia.

Both are Actimas muscle and joint creams, but they do different jobs. Celafen is fast-acting, built around Celadrin, and a popular choice when you want quick relief, including for flare-ups and night-time aches. Boswellia & Commiphora is plant-based and vegan, built around frankincense and myrrh, and designed for slower, long-term joint support with daily use. Many people use the two together.

Celadrin is a clinically researched complex of esterified fatty acids and the key active in Celafen. Applied to the skin, it is thought to support the cushioning and lubrication around joints and muscles while easing discomfort and helping flexibility. In a published, double-blind, placebo-controlled trial, people using Celadrin showed greater flexibility and reported less pain than those using a placebo.

Boswellia (frankincense) and Commiphora (myrrh) are two aromatic plant resins that have been used to support joints for centuries, and Boswellia in particular has been the subject of many published studies on joint comfort and stiffness. In this cream they are massaged into the skin over the affected joint, supported by arnica and comfrey.

Yes. They work through their active ingredients, Celadrin, menthol and arnica in Celafen, and frankincense, myrrh, arnica and comfrey in Boswellia & Commiphora, rather than through painkilling drugs. That makes them suitable for regular, daily use and a popular choice for people who would rather not rely on oral painkillers.

Boswellia & Commiphora is vegan and registered as vegan with PETA. Celafen is not vegan, because it contains animal-derived Celadrin. Both creams are cruelty-free and approved under PETA's Global Animal Test Policy.

It depends on which one. Many people feel Celafen's cooling relief within around 30 minutes, which makes it useful for flare-ups and sudden aches. Boswellia & Commiphora is designed to work gradually, with many people noticing their joints feel more comfortable over a few weeks of daily use.

Actimas creams are made in Britain and dermatologically tested for sensitive skin.

Both creams contain sweet almond oil and wheat germ oil, so they are not suitable for anyone with a nut or wheat allergy. Boswellia & Commiphora also contains pinene and limonene, fragrance compounds that occur naturally in the frankincense and myrrh oils. Both are dermatologically tested and free from parabens, SLS and MI, and we recommend a patch test before first use.

Rub a small amount into the affected muscle or joint. Celafen can be used as often as you need, up to several times a day, and Boswellia & Commiphora is best massaged in daily. Both are for external use only, so avoid broken skin and the eye area, wash your hands after applying, and patch test before first use.

In2mate is a gentle, pH-balanced intimate skincare range for women, for everyday intimate cleansing and care and for dryness, sensitivity or irritation. It treats the delicate intimate area with the same care as the rest of the body, using non-perfumed, plant-based ingredients, and it is suitable at any age.

There are three: the Natural Wash, a gentle cleanser for the external area used in place of soap; the Natural Moisturiser, to relieve dryness and keep intimate skin comfortable; and the Natural Lubricant, a water-based lubricant for extra comfort when you need it. They are also available together as the Complete Natural Care set.

The Natural Moisturiser is used regularly, often daily, to relieve ongoing dryness and keep intimate skin comfortable over time. The Natural Lubricant is used in the moment, for immediate comfort and glide, for example during sex. Many women use both, the moisturiser for everyday comfort and the lubricant when they need it.

Yes. In2mate is vegan and cruelty-free, non-perfumed and 99% natural, and made for delicate, sensitive intimate skin.

In2mate is made in Britain and dermatologically tested for sensitive skin.

Yes. Every In2mate product is non-perfumed, silicone-free and pH-optimised to suit the intimate area's naturally slightly acidic balance, which makes it gentler than ordinary soaps and shower gels.

The In2mate Natural Wash and Natural Moisturiser are for external use, on the vulva and surrounding skin. The Natural Lubricant is comfortable to use internally. Do not insert the wash or moisturiser, and avoid douching, as the vagina cleans itself.

Yes. The In2mate Natural Lubricant is water-based, and water-based lubricants are compatible with latex condoms, unlike oil-based ones. If you use a specific type of condom, it is always worth checking its packaging too.

The In2mate Natural Moisturiser contains sweet almond oil, so please check the ingredients and avoid it, or speak to your doctor, if you have a nut allergy. As with any product, patch test before first use.

Yes. In2mate is hormone-free, so it is suitable at any age and can be used alongside HRT. If you are using a prescribed vaginal treatment such as vaginal oestrogen, it is sensible to check with your GP or pharmacist about using them together, and never stop a prescribed treatment without medical advice.

Facial redness is a symptom, skin that looks red or flushed, and it can have many causes. Rosacea is a specific long-term condition where the redness is persistent and may come with bumps, visible blood vessels and sensitivity. Both can benefit from a gentle, barrier-supporting skincare routine.

Rosacea cannot currently be cured, but its symptoms can usually be managed well with the right routine, by avoiding your triggers and, where appropriate, with medical treatment under the guidance of a GP or dermatologist. A gentle daily routine helps keep the skin calm day to day.

It is generally best to avoid heavily fragranced products, potentially irritating essential oils, high levels of alcohol, harsh physical scrubs and strong acid exfoliants, as these can trigger flare-ups. Choose fragrance-free, gentle, dermatologically tested products instead.

A simple routine works best: a gentle cleanser, a barrier-supporting moisturiser and a mineral SPF every morning, followed by a nourishing moisturiser at night. The KALME routine is built around exactly these steps.

Yes. Choose gentle, fragrance-free formulas made for sensitive skin. KALME Chameleon Concealer is colour-correcting and developed specifically for redness-prone, reactive skin. Apply after your moisturiser and SPF as the final step in your routine.

Yes. Sun is one of the most common triggers, so wearing SPF every day is one of the most important steps. A mineral (physical) SPF such as KALME Day Defence SPF30 is often better tolerated by reactive skin.

Stinging can indicate that the skin barrier is weakened, or that a product contains ingredients your skin finds irritating, such as fragrance or alcohol. Switching to gentle, fragrance-free products and giving the barrier time to recover usually settles it.

Most people report that their skin feels calmer within a couple of weeks, with more even-looking skin over four to eight weeks of consistent use. Results vary from person to person.

Yes. KALME is developed specifically for rosacea-prone, sensitive and reactive skin. It is fragrance-free, dermatologically tested, cruelty-free and made in Britain.

Many customers do. If you are using a prescribed treatment, check with your GP or dermatologist before adding new products, and introduce one new product every few days so you can see how your skin responds.

Dry skin is a cosmetic concern: skin that has lost moisture and feels tight, rough or flaky. Eczema, also called atopic dermatitis, and contact dermatitis are medical conditions in which a weakened skin barrier leaves skin dry, itchy, sore-looking and prone to flare-ups. They overlap because eczema-prone skin is almost always very dry, and they share the same daily care: gentle cleansing and frequent moisturising. A GP or dermatologist can confirm a diagnosis.

Eczema cannot currently be cured, but for most people it can be managed well by moisturising regularly, avoiding known triggers and, where needed, using treatment from a GP or dermatologist. Many people have long spells of clear, comfortable skin between flare-ups. Keeping the barrier hydrated every day, even when skin looks settled, is one of the most effective ways to reduce how often flare-ups happen.

The best moisturisers for dry, eczema-prone skin are rich, fragrance-free emollients that replenish moisture and support the skin barrier, applied often and generously. Look for gentle, dermatologically tested formulas without added perfume, and avoid anything with a strong fragrance or a high alcohol content. The Hydrosil range is built around exactly this, using naturally sourced emollients such as shea butter, plant oils and donkey milk.

An emollient is a moisturiser that softens the skin and helps it hold on to water, forming a protective layer that reduces moisture loss. For dry and eczema-prone skin, emollients are the cornerstone of daily care, because a well-hydrated barrier is less likely to crack, itch or flare. Applying one regularly, not only when skin feels dry, is what keeps it comfortable over time.

It is best to avoid heavily fragranced products and potentially irritating essential oils, soaps and foaming cleansers, high levels of alcohol, and harsh scrubs or strong acid exfoliants, as these can strip the skin and trigger a flare-up. Choose gentle, fragrance-free, dermatologically tested products instead. If you have known allergies, always check the full ingredients list, as some natural formulas contain nut- or wheat-derived oils.

Moisturise at least twice a day, and more often during a flare-up or whenever skin feels dry or tight. The best time is straight after a bath or shower, on skin that is still slightly damp, to help lock in moisture. With very dry skin, applying little and often works better than one heavy application.

Yes. Hydrosil is steroid-free and gentle enough for regular, everyday use, both during a flare-up and between flare-ups. Many customers use it to help keep skin comfortable day to day, alongside or in between anything prescribed by their GP. If you are using a prescribed steroid cream, you can usually continue your emollient too, but check with your GP or pharmacist about how to layer them.

Many parents use Hydrosil on children's dry, eczema-prone skin, but because some formulas contain naturally derived oils such as sweet almond and wheat germ, please check the full ingredients list and patch test first. For a baby, or for a child whose eczema is severe, weeping or spreading, speak to your GP or health visitor before starting anything new. Eczema in children is common and is always worth having assessed.

Skin tends to feel itchier at night because it loses more water in the evening, body temperature rises in a warm bed, and there are fewer distractions from the itch. Moisturising well before bed with a rich emollient helps skin hold on to moisture overnight and can make the night more comfortable. Keeping the bedroom cool and wearing soft, breathable fabrics can help too.

Stinging can indicate that the skin barrier is compromised or that a product contains an irritant such as fragrance or a high level of alcohol. On very dry or broken skin, even gentle products can sometimes sting at first. Switch to fragrance-free, gentle formulas, patch test before first use, and avoid applying anything to broken or weeping skin.

Oily, acne-prone skin is mainly caused by the skin producing more oil, called sebum, than it needs, which is influenced mainly by genetics and hormones. When excess oil combines with dead skin cells, it can block pores and lead to blackheads, spots and breakouts. A gentle routine that helps keep pores clear, without stripping the skin, is one of the best ways to manage it.

Oily skin is a skin type, where the skin looks shiny and pores can look larger because of excess oil. Acne is what happens when blocked pores lead to persistent spots and inflamed blemishes. Oily skin is more prone to acne, but you can have oily skin without acne, and acne without especially oily skin.

Most acne can be managed well and often improves over time, although it is usually managed rather than permanently cured. A gentle, consistent routine helps day to day, and for severe, painful or scarring acne a GP or dermatologist can offer medical treatment. Because breakouts can come and go, especially with hormones, ongoing care usually works better than stopping and starting.

Yes. Skipping moisturiser or over-stripping oily skin can actually make it produce more oil to compensate. The trick is to use a light, non-greasy, non-comedogenic moisturiser, which hydrates without clogging pores, and to avoid heavy or greasy creams.

Clarol uses MicroSilver, a cosmetic-grade micronised silver, not colloidal silver. It works on the surface of the skin to help keep blemish-prone skin balanced and support its natural defences, while the surrounding botanicals purify and calm. It remains on the skin's surface, where it helps support the skin's natural balance, and is designed to be gentle enough for daily, long-term use.

Yes. Clarol is gentle enough for teenage skin and is a popular first routine for younger skin that is prone to spots, used on its own or as part of the fuller Clarol routine. As with any new product, patch test before first use.

Yes. Adult, hormonal and menopausal breakouts, often along the chin and jawline, are one of the most common reasons customers come to Clarol. It is designed to be gentle enough for the ongoing daily use that hormonal skin usually needs, and many customers choose it as part of their long-term skincare routine.

Yes. Clarol is vegan, fragrance-free, dermatologically tested and free from parabens, SLS and MI, and takes a gentle, non-stripping approach, which suits sensitive, reactive and combination skin as well as oily skin. Patch test before first use, especially if your skin is particularly sensitive.

It is best to avoid heavy, potentially comedogenic oils and creams, harsh alcohol-heavy products and rough scrubs, and to avoid over-washing, as all of these can irritate skin or trigger more oil. Look for gentle, lightweight, non-comedogenic products instead.

No. Clarol is designed to rebalance rather than strip, which is a gentler approach than many traditional acne products. If your skin feels dry, reduce how often you exfoliate and keep using a light moisturiser, and avoid over-washing with soap and water.

Cold sores are caused by the herpes simplex virus, usually HSV-1. Most people carry the virus, and once you have it, it stays in the body for life and can reactivate from time to time, often when you are run down, stressed or exposed to strong sun.

Yes, cold sores are contagious, especially while blisters are present and weeping. Avoid kissing and sharing lip products, cutlery, cups or towels during an outbreak, try not to touch the sore, and wash your hands often to avoid spreading it.

No. Because they are caused by a virus that stays in the body, cold sores cannot be cured, though they usually clear on their own. Antiviral creams or tablets from a pharmacy can help with an active outbreak, and keeping lips nourished and protected is sensible daily care in between.

The first sign is usually a tingling, itching or burning feeling on the lip, often a day or so before a blister appears. This is known as the tingle stage, and it is the point at which many people reach for a soothing gel.

A cold sore usually clears on its own within about two weeks, moving through the tingle, blister, weeping, crusting and healing stages. If yours lasts longer than two weeks or is unusually severe, see a pharmacist or GP.

Common triggers include being run down or unwell, stress, strong sun and UV, cold and windy weather, hormonal changes such as around your period, and lip injury or very dry, chapped lips. Triggers vary from person to person.

Liquorice root extract is a natural source of glycyrrhizic acid, the compound that has been studied in relation to cold sores. LipQ combines liquorice with nourishing oils and protective waxes as daily care for cold sore-prone lips, and the Liquorice Balm has been trialled with the Herpes Viruses Association.

No. LipQ is daily lip care, not a medicine, and it is designed to soothe and protect cold sore-prone lips rather than to treat the virus. For an active outbreak, an antiviral treatment from a pharmacy may help, and the LipQ Liquorice & Melissa Lip Gel is a soothing option to reach for at the first tingle.

Use the LipQ Liquorice Balm every day, morning and night, including between outbreaks, to keep lips nourished and protected. Reach for the Liquorice & Melissa Lip Gel at the very first tingle, then two to three times a day until it settles.

Yes, and that is exactly how it is designed to be used. Because it is made from naturally derived ingredients, the balm is gentle enough for daily use, and using it consistently is the best way to keep cold sore-prone lips cared for.

Scaly, flaky skin happens when dead skin cells build up on the surface faster than they are shed. The most common cause of persistent scaling is psoriasis, but very dry skin and other skin conditions can cause it too. If scaling is widespread, sore or not improving, it is worth seeing a GP or dermatologist to find out what is behind it.

Psoriasis is a common long-term condition in which skin cells are made and shed much faster than normal, so they build up into thick, scaly patches called plaques. These often look red with silvery-white scale, or as darker patches on deeper skin tones, and appear on the elbows, knees, scalp and lower back. It is a medical condition, so a GP or dermatologist can confirm it.

Psoriasis cannot currently be cured, but for most people it can be managed well, and many have long spells of clear, comfortable skin between flare-ups. Moisturising regularly to keep scale soft, avoiding triggers, and using treatment from a GP or dermatologist where needed are the mainstays of keeping it under control.

Both leave skin dry and can be itchy, but they differ. Psoriasis produces thick, well-defined plaques with silvery scale, caused by skin cells growing too quickly. Eczema tends to be itchier, less sharply defined, and linked to a weakened skin barrier. Because they can look similar, it is best to have a GP or dermatologist confirm which you have.

The best moisturisers for scaly, psoriasis-prone skin are rich and used regularly to keep scale soft so it lifts away, and are gentle, fragrance-free and ideally coal tar-free. The PSOregon Maintenance Cream is built for this, with Oregon Grape Root and naturally derived moisturisers to soften scaly skin and reduce the look of redness and flaking.

Oregon Grape Root (Berberis Aquifolium) is a plant extract that has been studied for its role in the skin processes linked to excessive scaling and plaque build-up. It is the signature active across the whole PSOregon range, from the shampoo and conditioner to the cream and serum, chosen for skin and scalps prone to scaling.

Coal tar is a traditional option for scaly skin but can be messy, strong-smelling and can stain. PSOregon is coal tar-free, which makes it a gentler, milder-scented choice for everyday use. It is not a like-for-like replacement for a medical treatment, so if you need clinical treatment, speak to your GP or dermatologist.

Common triggers include stress, skin injury such as cuts or sunburn, infections such as a sore throat, cold and dry weather, alcohol, smoking, and certain medicines. Triggers vary from person to person, so it helps to notice your own and, alongside daily moisturising, avoid them where you can.

Yes. The PSOregon Anti-Plaque Shampoo and Scalp Conditioner are made for scalps prone to scaling, flaking and psoriasis, while the Maintenance Cream and Intensive Serum are for the body and face. Many people use the scalp and skin products together as one routine.

The Maintenance Cream is light enough for everyday use on the face. The Intensive Serum is more concentrated, so patch test first, introduce it gradually, and use it with care on facial skin. Avoid applying either to broken or bleeding skin.

Actimas creams are drug-free creams used to ease everyday muscle and joint aches, stiffness and pain. People rub them into sore muscles and stiff joints for flare-ups, post-exercise soreness, night-time aches, and the discomfort associated with conditions like arthritis and fibromyalgia. Because they are drug-free, they can be used as often as needed.

Both are Actimas muscle and joint creams, but they do different jobs. Celafen is fast-acting, built around Celadrin, and a popular choice when you want quick relief for muscle and joint pain, including flare-ups and night-time aches. Boswellia & Commiphora Cream is plant-based and vegan, built around frankincense and myrrh, and designed for slower, long-term joint support with daily use. Many people use the two together: Celafen for fast relief, Boswellia & Commiphora for ongoing joint care.

Celadrin is a clinically researched complex of esterified fatty acids and the key active in Celafen. Applied to the skin, it is thought to work by supporting the cushioning and lubrication around joints and muscles while easing discomfort and helping flexibility. In a published, double-blind, placebo-controlled trial, people using Celadrin showed greater flexibility and reported less pain than those using a placebo.

Boswellia (frankincense) and Commiphora (myrrh) are two aromatic plant resins that have been used to support joints for centuries. Boswellia in particular has been the subject of many published studies on joint comfort and stiffness. In this cream they are massaged into the skin over the affected joint, supported by arnica and comfrey, and work gently with regular daily use.

It depends which one. Many people feel Celafen's cooling relief within around 30 minutes, which makes it useful for flare-ups and sudden aches. Boswellia & Commiphora is designed to work gradually, with many people noticing their joints feel more comfortable over a few weeks of daily use, building over the following months.

Many customers use Actimas creams to help manage the everyday joint pain and stiffness associated with arthritis and osteoarthritis, rubbing them into affected areas such as the knees, hands and hips. They are not a medical treatment and will not cure arthritis, but as drug-free creams they can be a helpful part of a daily comfort routine. If your symptoms are severe, new or worsening, speak to your GP.

Actimas creams are popular with people living with fibromyalgia, who use them for the widespread muscle aches, tenderness and stiffness that can come with the condition. Everyone experiences fibromyalgia differently, so results vary, and the creams are there to help manage day-to-day discomfort rather than to treat the condition itself. Many people find them most helpful when used consistently and alongside the wider support recommended by their healthcare team.

Yes. They work through their active ingredients, Celadrin, menthol and arnica in Celafen, and frankincense, myrrh, arnica and comfrey in Boswellia & Commiphora, rather than through painkilling drugs. That makes them suitable for regular, daily use and a popular choice for people who would rather not rely on oral painkillers.

Boswellia & Commiphora is vegan and registered as vegan with PETA. Celafen is not vegan because it contains animal-derived Celadrin. Both creams are cruelty-free and approved under PETA's Global Animal Test Policy.

Both creams contain sweet almond oil and wheat germ oil, so they are not suitable for anyone with a nut or wheat allergy. Boswellia & Commiphora also contains pinene and limonene, fragrance compounds that occur naturally in the frankincense and myrrh oils. Both are dermatologically tested and free from parabens, SLS and MI, but as with any topical we recommend a patch test before first use.

Use a gentle, non-perfumed intimate wash on the external area only, in place of ordinary soap, which is often perfumed and the wrong pH for delicate intimate skin. There is no need to wash inside the vagina, as it cleans itself naturally, and douching can upset its balance. A gentle daily wash is all most people need to feel fresh and comfortable.

Vaginal dryness happens when the intimate area has less of its natural moisture. It is most commonly linked to the perimenopause and menopause, when oestrogen levels fall, but it can also be caused by some medicines and treatments, by hormonal changes after childbirth or while breastfeeding, and by harsh or perfumed products. It can affect women at any age.

Yes, it is very common during the perimenopause and menopause, as falling oestrogen reduces natural lubrication. It is common, but you do not have to simply put up with it. Gentle intimate moisturisers can help keep the area comfortable, and if dryness is persistent or painful it is worth seeing your GP, as there are medical treatments that can help.

An intimate moisturiser is used regularly, often daily, to relieve ongoing dryness and keep the skin comfortable over time. A lubricant is used in the moment, for immediate comfort and glide, for example during sex. Many women use both: the moisturiser for everyday comfort and the lubricant when they need it.

It is best not to. Ordinary soaps and shower gels are often perfumed and the wrong pH for intimate skin, so they can strip and irritate it. A gentle, non-perfumed intimate wash is kinder, used on the external area only.

Yes. In2mate is designed for intimate skin that has become dry or sensitive, which is very common around the menopause. It is hormone-free and non-perfumed, and it cleanses, moisturises and comforts gently. For persistent menopausal dryness, it is worth speaking to your GP as well, since medical treatments are available.

Yes. In2mate is hormone-free, so it can be used alongside HRT. If you are using a prescribed vaginal treatment such as vaginal oestrogen, it is sensible to check with your GP or pharmacist about using them together, and never stop a prescribed treatment without medical advice.

Yes. The In2mate Natural Lubricant is water-based, and water-based lubricants are compatible with latex condoms, unlike oil-based ones. If you use a specific type of condom, it is always worth checking its packaging too.

The In2mate Natural Wash and Natural Moisturiser are for external use, on the vulva and surrounding skin. The Natural Lubricant is comfortable to use internally. Do not insert the wash or moisturiser, and avoid douching, as the vagina cleans itself.

Yes. Every In2mate product is non-perfumed, silicone-free and pH-optimised to suit the intimate area's naturally slightly acidic balance, and the range is dermatologically tested for sensitive skin. This makes it gentler than ordinary soaps and shower gels.